# Somebody help, i can't open my file, its says " this does not appear to be a sketch up model" **URL:** \ **Category:** SketchUp\ **Tags:** sketchup, advice, bug, modeling\ **Created:** [September 29, 2023, 6:16pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271 "2023-09-29T18:16:00Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![arkistray](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@arkistray](https://forums.sketchup.com/u/arkistray)\ **Post date:** [September 29, 2023, 6:16pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/1 "2023-09-29T18:16:00Z")
somebody help, i can’t open my file, its says " this does not appear to be a sketch up model". i tried everything but i can’t open the file ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [September 29, 2023, 6:19pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/2 "2023-09-29T18:19:59Z")
You have to share the file if you want us to try to help you. ---
**Author:** ![arkistray](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@arkistray](https://forums.sketchup.com/u/arkistray)\ **Post date:** [September 29, 2023, 6:20pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/3 "2023-09-29T18:20:59Z")
[final.skp - Google Drive](https://drive.google.com/file/d/1HA0pZhQy22__uBMG-ZotYCxF3nzaHMXH/view?usp=sharing) here is the file ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [September 29, 2023, 6:25pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/4 "2023-09-29T18:25:31Z")
Your .skp file is full of zeroes. There’s nothing to recover. Do you have the .skb file to share? Where have you been saving the file as you were working on it? ---
**Author:** ![arkistray](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@arkistray](https://forums.sketchup.com/u/arkistray)\ **Post date:** [September 29, 2023, 6:27pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/5 "2023-09-29T18:27:38Z")
when i was working the sketch up program crashed, it did not have an skb, when i retarted may pc and tried to open the file that’s what it show " this does not apper to be a sketch up file", is there any way to recover it? ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [September 29, 2023, 6:28pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/6 "2023-09-29T18:28:42Z")
Unfortunately not from the file you shared. ---
**Author:** ![arkistray](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@arkistray](https://forums.sketchup.com/u/arkistray)\ **Post date:** [September 29, 2023, 6:29pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/7 "2023-09-29T18:29:38Z")
omg 😞 ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [September 29, 2023, 6:52pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/8 "2023-09-29T18:52:58Z")
Sorry about that. I would suggest that you take advantage of your SketchUp subscription and publish your models to Trimble Connect in addition to saving them to your internal drive. That will create back up copies as well as incremental copies so you could go back to an earlier version if needed. ---
**Author:** ![arkistray](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@arkistray](https://forums.sketchup.com/u/arkistray)\ **Post date:** [September 29, 2023, 6:54pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/9 "2023-09-29T18:54:18Z")
thank you for that suggestion ---
**Author:** ![Qita](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/qita/32/191872_2.png) [@Qita](https://forums.sketchup.com/u/Qita)\ **Post date:** [September 30, 2023, 10:11pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/10 "2023-09-30T22:11:00Z")
Ok file attacheched Qita Woolley [qita.woolley@att.net](mailto:qita.woolley@att.net) ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [September 30, 2023, 10:14pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/11 "2023-09-30T22:14:42Z")
Sorry. That link doesn’t work. Upload the file to DropBox or We Transfer and share the link. ---
**Author:** ![Qita](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/qita/32/191872_2.png) [@Qita](https://forums.sketchup.com/u/Qita)\ **Post date:** [September 30, 2023, 10:49pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/12 "2023-09-30T22:49:00Z")
[floor plan (1).skp](https://www.dropbox.com/scl/fi/e15sa5jp8frx5j9m7h959/floor-plan-1.skp?rlkey=jlghtkfp8hka2h9eho4y8gnmf&dl=0) [ ![](https://global.discourse-cdn.com/sketchup/original/3X/3/2/32c50bf7e7af75b14e3f322dc1e6773bca9ebce5.jpeg) ## floor plan (1).skp Shared with Dropbox ]([Dropbox - floor plan (1).skp - Simplify your life](https://www.dropbox.com/scl/fi/e15sa5jp8frx5j9m7h959/floor-plan-1.skp?rlkey=jlghtkfp8hka2h9eho4y8gnmf&dl=0)) Ok, so I’m just getting started. Haven’t used SketchUp in 10 yeas and the campus wont let me in to take a refresher. This is my villa in Aguada that I’m planning on doing some work on. Pretty basic, so don’t laugh. Ya, hard to believe, before I retired I had all sorts of design awards. Qita Woolley [qita.woolley@att.net](mailto:qita.woolley@att.net) Ok file attacheched Qita Woolley [qita.woolley@att.net](mailto:qita.woolley@att.net) ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [September 30, 2023, 10:54pm UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/13 "2023-09-30T22:54:33Z")
I don’t see the link in your post. You should also edit your post and remove your e-mail address ---
**Author:** ![mihai.s](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mihai.s/32/202022_2.png) [@mihai.s](https://forums.sketchup.com/u/mihai.s)\ **Post date:** [October 1, 2023, 4:52am UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/14 "2023-10-01T04:52:30Z")
> [@Qita](#): > > Haven’t used SketchUp in 10 yeas and the campus wont let me in to take a refresher. Did you sign in and then enroll? What kind of error does it give you to say that you cannot access the courses? ![stp-03c](https://global.discourse-cdn.com/sketchup/original/3X/9/1/91b9671912a8d4ee4ff5e19d9ba9fc83bc7666a7.jpeg) Regarding your file, if you use Purge to clean your model, it will drop from 102 MB to 0.5 MB. [floor plan (542KB).skp](https://forums.sketchup.com/uploads/short-url/kqvq07BC7UejhqO8Q5HoOT7a1ge.skp) (542.3 KB) ![stp-03b](https://global.discourse-cdn.com/sketchup/original/3X/0/4/043511ec3cedc2272a4d8675721270b3ed90d1f1.jpeg) Learn about the correct orientation of the faces (white outwards) and creating groups of all elements and assigning tags to them. ![stp-03](https://global.discourse-cdn.com/sketchup/original/3X/1/8/18e0e9fa1716ebccb303344c1b2b7b59d86bbc04.jpeg) ---
**Author:** ![francisquitof](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/francisquitof/32/191263_2.png) [@francisquitof](https://forums.sketchup.com/u/francisquitof)\ **Post date:** [October 1, 2023, 7:01am UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/15 "2023-10-01T07:01:32Z")
I modeled properly the right part of your model so you can see how it should be done, I created some tags and activated the color by layer option, you can change again to monochrome on the tags tray, notice that only groups and components are tagged, loose geometry must remain untagged. ![Captura de pantalla 2023-10-01 015914](https://global.discourse-cdn.com/sketchup/original/3X/b/6/b6cdefc6e81e38e6207daf019d35c651c6ab5ea5.png) [floor plan.skp](https://forums.sketchup.com/uploads/short-url/AiqSNPo9J3olf3sLnQk2MI6rRsm.skp) (563.9 KB) ---
**Author:** ![Qita](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/qita/32/191872_2.png) [@Qita](https://forums.sketchup.com/u/Qita)\ **Post date:** [October 1, 2023, 11:35am UTC](https://forums.sketchup.com/t/somebody-help-i-cant-open-my-file-its-says-this-does-not-appear-to-be-a-sketch-up-model/243271/16 "2023-10-01T11:35:04Z")
Thank you! I’m new to the forum and posted in the wrong place - but you fixed it for me. The issue with the campus is I go into a loop, it wont sign me in the address bar shows that the phone number used is already assigned to someone else. Tech couldn’t figure out why.