# Sketchup Pro - License

**URL:** <https://forums.sketchup.com/t/sketchup-pro-license/173847>\
**Category:** Technical Problems\
**Tags:** sketchup, license\
**Created:** [August 27, 2021, 4:44pm UTC](https://forums.sketchup.com/t/sketchup-pro-license/173847 "2021-08-27T16:44:47Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Julian1](https://avatars.discourse-cdn.com/v4/letter/j/258eb7/32.png) [@Julian1](https://forums.sketchup.com/u/Julian1)\
**Post date:** [August 27, 2021, 4:44pm UTC](https://forums.sketchup.com/t/sketchup-pro-license/173847/1 "2021-08-27T16:44:47Z")

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We had a brownout this morning and could not run Sketchup anymore.  
Message: “You are not licensed”  
I did a full checkout on Bitdefender and ran all other programs with success.  
Ran Sketchup 2021 license as Admin. no success. Ran as new without success.  
Should I remove the software from W10 app and reboot ???

Thank you for the support

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**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\
**Post date:** [August 27, 2021, 5:06pm UTC](https://forums.sketchup.com/t/sketchup-pro-license/173847/2 "2021-08-27T17:06:32Z")

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Are you logged into your Trinble account?

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**Author:** ![Julian1](https://avatars.discourse-cdn.com/v4/letter/j/258eb7/32.png) [@Julian1](https://forums.sketchup.com/u/Julian1)\
**Post date:** [August 27, 2021, 5:28pm UTC](https://forums.sketchup.com/t/sketchup-pro-license/173847/3 "2021-08-27T17:28:12Z")

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Continuing the discussion from [Sketchup Pro - License](https://forums.sketchup.com/t/sketchup-pro-license/173847/2):

Yes

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**Author:** ![Julian1](https://avatars.discourse-cdn.com/v4/letter/j/258eb7/32.png) [@Julian1](https://forums.sketchup.com/u/Julian1)\
**Post date:** [August 27, 2021, 5:55pm UTC](https://forums.sketchup.com/t/sketchup-pro-license/173847/4 "2021-08-27T17:55:21Z")

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Thank You Anssi,

I did look into-it. The Solution,  
Getting back on SketcchUp screen top right corner. Log out, then Log back in.  
Voila!!

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [March 1, 2022, 4:45pm UTC](https://forums.sketchup.com/t/sketchup-pro-license/173847/5 "2022-03-01T16:45:30Z")

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Closed on March 1, 2022, 4:45pm UTC

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