# Sketchup Pro 2018 and Free 3D Warehouse download problems requiring a login

**URL:** <https://forums.sketchup.com/t/sketchup-pro-2018-and-free-3d-warehouse-download-problems-requiring-a-login/110398>\
**Category:** Warehouses\
**Tags:** education, login, signin\
**Created:** [December 5, 2019, 5:22pm UTC](https://forums.sketchup.com/t/sketchup-pro-2018-and-free-3d-warehouse-download-problems-requiring-a-login/110398 "2019-12-05T17:22:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![csbstech](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@csbstech](https://forums.sketchup.com/u/csbstech)\
**Post date:** [December 5, 2019, 5:22pm UTC](https://forums.sketchup.com/t/sketchup-pro-2018-and-free-3d-warehouse-download-problems-requiring-a-login/110398/1 "2019-12-05T17:22:59Z")

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Dear Users, We are using an Education license for Sketchup Pro 2018 in our computer labs (Win10-64Bit-v1903) at our University and students have reported back to me that this week the option to download Free 3D Warehouse models now require a login (see attached image).

 ![Untitled-1](https://global.discourse-cdn.com/sketchup/original/3X/3/0/302e77453bd19e2a58eaa2f1eaadd0858bd9a60d.jpeg)  
Students and faculty have told me that a login has never been required until now. Can you please tell me if I should just recommend that each student create a free account or is there a glitch with the Sketchup/3D Warehouse software or an incompatibility with Windows OS updates? Thanks in advance for your help.  
Tim

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [December 5, 2019, 5:45pm UTC](https://forums.sketchup.com/t/sketchup-pro-2018-and-free-3d-warehouse-download-problems-requiring-a-login/110398/2 "2019-12-05T17:45:51Z")

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It isn’t a glitch, it’s an intentional change. Having a sign in, which can be a Google ID if the user doesn’t have a Trimble ID, is now needed.

I have previously alerted the education team that there will be cases where students don’t have any kind of email address to use as a sign in. Hopefully that isn’t the case for you.

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**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\
**Post date:** [December 5, 2019, 5:55pm UTC](https://forums.sketchup.com/t/sketchup-pro-2018-and-free-3d-warehouse-download-problems-requiring-a-login/110398/3 "2019-12-05T17:55:05Z")

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Or use the component panel, only.  
(Click on the preview image)

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**Author:** ![csbstech](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@csbstech](https://forums.sketchup.com/u/csbstech)\
**Post date:** [December 5, 2019, 9:13pm UTC](https://forums.sketchup.com/t/sketchup-pro-2018-and-free-3d-warehouse-download-problems-requiring-a-login/110398/4 "2019-12-05T21:13:52Z")

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Thank you very much for the information! I will share this with our faculty and students. Much appreciated.  
Tim

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [June 6, 2020, 5:13am UTC](https://forums.sketchup.com/t/sketchup-pro-2018-and-free-3d-warehouse-download-problems-requiring-a-login/110398/5 "2020-06-06T05:13:53Z")

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