Sketchup keeps crashing when exporting a 2d graphic


#1

Hi, below is the msinfo32 data of my computer…

OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MSC-PC16
System Manufacturer Hewlett-Packard
System Model HP Z230 Tower Workstation
System Type x64-based PC
Processor Intel® Core™ i7-4770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Hewlett-Packard L51 v01.23, 15/07/2014
SMBIOS Version 2.7
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name MSC\alexandragh
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.69 GB
Available Physical Memory 5.24 GB
Total Virtual Memory 15.4 GB
Available Virtual Memory 12.7 GB
Page File Space 7.69 GB
Page File C:\pagefile.sys

Sketchup keeps crashing when exporting a 2d graphic, I am getting a bit desperate now…a couple of msgs have appeared saying that the graphic card has crashed but is working again (!)
is the card not good enough?

many thanks, al_ex


Windows Users - Seeking Video Card Data
#4

without mentioning your graphics card diffcult to say but disabling “Window > Preferences > OpenGL > Use Hardware Acceleration” can help in this case.

“Start > Search: dxdiag > run > Display > Alt+Print > CTRL+V in reply”