Sketchup fails to start

Hi all,

I’ve a problem with Sketchup Pro 2019.
It’s fail to startup, but no messagge error was displayed.
I’ve already uninstall and install again the software.
I want to cleanup all installation and configuration folders for check if a new installation solve the issue, but I don’t find any documentation about it.
Someone can help me?

When attempting to install…did you right click on the downloaded file and choose run as administrator? If not do so and choose the repair option.

Thank you for the answer.
I’ve already try a new installation with “run as administrator” option and a repair option.
I need to know all folders releated to the program and try to delete manually.

The uninstall option should take care of that.
Rightclick on the downloades installerfile and choose ‘run as administrator’

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