Sketchup energy simulation fails with iCD engine

Hi everyone, I have Sketchup 2025 launched with iCD 2025. The problem is I can’t run any energy simulations. whenever I start the simulation, it takes a few second and it appears “cancelling” and then “failed”. no additional message. The problem is not the files, I have tried many different cases. Any idea what should I do? I think the problem is the software or my system.

Probably best to speak to IES about it , I don’t know if many people here will be familiar with troubleshooting ICD.

Did it work in previous versions of sketchup?

I use an extension for sunshade studies which is/was not compatible with many/some versions of sketchup and i still have to use sketchup22 to keep it working.

So in case it did work in older versions of sketchup, i would suggest to keep the working version of sketchup installed as well, untill a solution is found.

[Sketchup 2017, 2022, 2025 and 2026 combined keeps my work flow operational :wink: ]