Sketchup does not open files or new, but I can see main landing page

Problematic URL: Sketch up won’t open files or start new files

Description of the Issue:I recently changed my work laptop and when I installed sketch up pro 2022, it opens the main page normally, but as soon as I click new file or open file… it acts as if it has opened it, but sort of ‘minimises’ to the task bar, when I hover over it is just a white box and doesn’t let me click on it. It isn’t ‘crashing’ as it is still running. I have a few colleagues with the same laptop who have no issues.


Selected Version of SketchUp: Pro 2022

Selected Operating System: Windows

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