# Sketchup Crash with GTX 1080 - Cant find read card memory - HELP **URL:** \ **Category:** SketchUp\ **Tags:** crash, sketchup\ **Created:** [July 14, 2017, 7:53pm UTC](https://forums.sketchup.com/t/sketchup-crash-with-gtx-1080-cant-find-read-card-memory-help/48316 "2017-07-14T19:53:16Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![christopherjstrasser](https://avatars.discourse-cdn.com/v4/letter/c/8797f3/32.png) [@christopherjstrasser](https://forums.sketchup.com/u/christopherjstrasser)\ **Post date:** [July 14, 2017, 7:53pm UTC](https://forums.sketchup.com/t/sketchup-crash-with-gtx-1080-cant-find-read-card-memory-help/48316/1 "2017-07-14T19:53:16Z")
Hi Sketchup guys, I am a long time sketchup user I just took a new job and decided to build a monster of a computer. GTX 1080, i7700, water cooled, all the jazz…this computer is killing in revit etc. BUT, everytime I try to open sketchup make 2017 it bug splats, (mind you it doesnt with my older version of sketchup 8. Here is a bunch of screen shots of things I have tired per different advice I have found. My GTX 1080 definitly has way more than the required Memory. - Thoughts? ![](https://global.discourse-cdn.com/sketchup/original/3X/9/b/9bfbb831cecad66d2ce5bc2830ac66aea0832766.PNG) Any help would be extremely valuable. Thanks, Strass ---
**Author:** ![slbaumgartner](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/slbaumgartner/32/7302_2.png) [@slbaumgartner](https://forums.sketchup.com/u/slbaumgartner)\ **Post date:** [July 14, 2017, 7:57pm UTC](https://forums.sketchup.com/t/sketchup-crash-with-gtx-1080-cant-find-read-card-memory-help/48316/2 "2017-07-14T19:57:38Z")
> [@christopherjstrasser](#): > > My GTX 1080 definitly has way more than the required Memory. - Thoughts? That message is due to a known error in the Microsoft utility Checkup calls to test your graphics card. For various kinds of cards, the utility returns a bogus memory value. You can safely ignore this message. Are you sending in the BugSplats? If you label them with your email and this forum topic, someone from the Trimble team can give you more precise diagnosis of what is going wrong. ---
**Author:** ![christopherjstrasser](https://avatars.discourse-cdn.com/v4/letter/c/8797f3/32.png) [@christopherjstrasser](https://forums.sketchup.com/u/christopherjstrasser)\ **Post date:** [July 16, 2017, 7:40pm UTC](https://forums.sketchup.com/t/sketchup-crash-with-gtx-1080-cant-find-read-card-memory-help/48316/3 "2017-07-16T19:40:21Z")
Thanks for the reply slbaumgarter, yeah I figured something had to be off with the memory value. Everything I have read, sketchup has no issues with the new Nvidia cards. I have sent in the bugsplats with my email, just waiting to see if I can get a response soon. When I/trimble figure out the issue, I will post the solution in case this is a problem for anyone else. -Strass ---
**Author:** ![catamountain](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/catamountain/32/48_2.png) [@catamountain](https://forums.sketchup.com/u/catamountain)\ **Post date:** [July 16, 2017, 7:51pm UTC](https://forums.sketchup.com/t/sketchup-crash-with-gtx-1080-cant-find-read-card-memory-help/48316/4 "2017-07-16T19:51:55Z")
> [@2017 not launching](https://forums.sketchup.com/t/2017-not-launching/34114): > > #!! NEW UPDATE 2/22/17 !! Howdy everybody! As you may have noticed, SketchUp Pro 2017 M2 is here! 2017 does have some additional [System Requirements](https://help.sketchup.com/en/article/36208) as compared to earlier versions of SketchUp. We’ve had some reports of users installing 2017, double clicking the EXE, and nothing happens. We modified the M2 release so that our bug reporting software (bugsplat) will start up and should create a crash report now. Please make sure and install the [latest version of SketchUp](http://www.sketchup.com/download/all) to get this crash report. … > [@Important Update on a few Potential SketchUp 2017 issues on Windows](https://forums.sketchup.com/t/important-update-on-a-few-potential-sketchup-2017-issues-on-windows/40186): > > QUICK UPDATE! In case you hadn’t heard, we just released SketchUp Pro 2018 which has some fixes that should help with some of these crashes. If you’d like to give it a try, please download the 30-day trial [here](http://www.sketchup.com/download/all/). Howdy everybody! As you may have noticed, SketchUp Pro 2017 M2 (maintenance release 2) is here! Like the earlier SketchUp 2017 releases, this release requires your system meets our minimum requirements for installing SketchUp 2017 as defined [here](https://help.sketchup.com/en/article/36208). Make sure your system meets these r… ---
**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\ **Post date:** [October 16, 2017, 11:51am UTC](https://forums.sketchup.com/t/sketchup-crash-with-gtx-1080-cant-find-read-card-memory-help/48316/5 "2017-10-16T11:51:55Z")
Closed on October 16, 2017, 11:51am UTC This topic was automatically closed 91 days after the last reply. New replies are no longer allowed.