SketchUp Campus: General Feedback

Can you be more specific please? Which videos are you seeing with problems?

It is not a problem actually, I thought there are captions in every videos.
In SketchUp Fundamentals category, only the first two videos has captions, then there is no captions in other videos.
It’s ok without CC, please don’t mind it.

Language Support issue

Hi, I want to use SketchUp Campus in Korea.
It seems like to support various language type but do not translate when I click a language.

Are you gonna update it? if you are, when this language support is done?


I see Korean when I click on languages. Can you be more specific for what the probblem is your having. Try posting a screenshot of what it looks like in your browser.

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Excellent tutorials. Well-paced and clear. Thank you.

I have to RMB to bring up drop down menu then select Pan or Orbit. None of the other mouse only methods seem to work for me. I don’t seem to have the finger dexterity to operate multiple mouse buttons at same time. Maybe my fingers are too thick from so many years of landscape construction. :smile:

It would be good if the video showed the tutors mouse & keyboard strokes somewhere on screen. Makes it a bit easier to tell what they are doing. Also better if on YouTube. This video player sucks Trimble.

YouTube embedding has a number of issues that prevented our using it to host the videos, sorry this experience isn’t working well for you.

As to the mouse. So you have a 3-button scroll wheel mouse and the middle button is not working as orbit and zoom?

This does happen sometimes based on the type of mouse or settings you have. (And you are in good company with finger dexterity.) Just a reminder that for Pan, you can, and most people do use the combination of holding the middle wheel + Shift key. This is often easier. We mentioned both methods for people to choose what works best. In truth, I have custom shortcuts mapped to the navigation tools because for me personally, that works best, and some people use a Space Navigator, which is totally separate.

Let us know if you continue to have issues with the mouse and we’ll see if there are any suggestions that might help that might make that work better for ya.

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Is there any way to watch the video modules full screen? Am I missing a button somewheres?

Hi @ajharlan. We’ve found that some browsers do not allow full screen. Can you tell us what browser you’re using? We’re looking into how to support more browsers as we speak.

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Yup, that was the issue. I was using Microsoft Edge (because Chrome has been slowing down my machine like crazy), but when opening the modules in Chrome, I am able to expand to full screen.


Great. Thanks for following up as other users may be experiencing something similar.

Hola a todos.

Al entrar en la página principal de SketchUp Campus aparece un mensaje emergente que invita a ingresar a nuestra cuenta de usuario y seguidamente nos indica que podremos ganar certificados. Quisiera saber donde y en qué momento puedo descargar dicho certificado o si estoy mal interpretando el mensaje emergente. Gracias.

Hello everyone.

Upon entering the SketchUp Campus homepage, a pop-up message appears that invites you to enter our user account and then tells us that we can earn certificates. I would like to know where and when I can download the certificate or if I am misinterpreting the pop-up message. Thank you.

Great questions. We’ve built SketchUp Campus to track progress and issue certificates upon completion but pressed paused that feature for the moment. SketchUp Campus has been up for just a few months now and we wanted to ensure that everything worked properly before re-introducing certificates.

Thanks for your patience while we continue to improve the Campus experience.

Thanks for your valuable comment. I’m very interested in that certificate which will significantly help me with my CV. So, Should I stop watching the course while the SketchUp Team enable the certificates or should I continue learning with the hope of getting the certificate afterwards?

I am not sure when we’ll be able to add the certificates back or if they will issue retroactively (meaning after you’ve completed a track). I will see if I can find that answer out and follow back up with you.

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Good question, sorry for the confusion, we do need to change that message. I would suggest that you absolutely keep learning, but re-introducing certificates is something that won’t be available anytime soon. Likely it will be months, perhaps up to a year away and it is uncertain how it will be brought back. Keep learning for the learning aspect, but not with the intention of any certification.


Course reviews are not working, just getting this error.