Sketchup and trnsys3d adjacent walls undefined

i’d like to know how to solve the following issue: For some reason many adjacent walls are not recognized when loading the idf file in the trnsys wizard. I’ve seen the surfaces where the error “Adjacent wall not found” appears and I checked: Object info recognizes the wall as adjacent and boundary zone is correct On the matching surface recognition is OK as well Areas are equal Vertices are coincident
The idf is written as described in the sketchup interface. Not all adjacent surfaces had this problem but many do Could someone tell me how to make those walls getting recognized in trnsys?

What version of SketchUp are you using? Your forum profile says SketchUp for Schools 2021. SketchUp for Schools is a web based version for young school children. Are you actually using a cracked version of SketchUp 2021?

i’m using sketchup pro 2021 version

Correct your forum profile, then.

i did thank you