# SketchUp and macOS High Sierra **URL:** \ **Category:** SketchUp\ **Tags:** mac\ **Created:** [July 24, 2017, 8:21pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841 "2017-07-24T20:21:06Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [September 28, 2017, 6:09pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/21 "2017-09-28T18:09:16Z")
I haven’t looked for them but I guess I’d search Release Notes in the Help articles. ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [September 28, 2017, 7:01pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/22 "2017-09-28T19:01:20Z")
We flipped the update, so if you launch SketchUp 2017 and click SketchUp-\>Check for Update, it should provide a link to [Download All | SketchUp](https://www.sketchup.com/download/all) ---
**Author:** ![krm208](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/krm208/32/103411_2.png) [@krm208](https://forums.sketchup.com/u/krm208)\ **Post date:** [September 28, 2017, 9:00pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/23 "2017-09-28T21:00:37Z")
How is there no release notes??? ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [September 28, 2017, 9:05pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/24 "2017-09-28T21:05:05Z")
> **[SketchUp Desktop 2021.0 | SketchUp Help](https://help.sketchup.com/ru/node/2981)** > > SketchUp Pro 2021.0 21.0.339 Win 64-bit 21.0.338 Mac 64-bit ---
**Author:** ![krm208](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/krm208/32/103411_2.png) [@krm208](https://forums.sketchup.com/u/krm208)\ **Post date:** [September 28, 2017, 10:06pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/25 "2017-09-28T22:06:13Z")
Thanks! ---
**Author:** ![SketchUp3D\_de](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/sketchup3d_de/32/167_2.png) [@SketchUp3D\_de](https://forums.sketchup.com/u/SketchUp3D_de)\ **Post date:** [September 29, 2017, 9:54am UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/26 "2017-09-29T09:54:43Z")
above: > [@SketchUp and macOS High Sierra](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/15): > > M3 (17.3.116) f. macOS (supporting ‘High Sierra’) claimed to be released, nothing in the [release notes](https://help.sketchup.com/en/article/141303) or at the [blog](https://blog.sketchup.com/), yet… run the update check from inside SU or simply [download](https://www.sketchup.com/download/all). ---
**Author:** ![martin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/martin/32/1105_2.png) [@martin](https://forums.sketchup.com/u/martin)\ **Post date:** [September 29, 2017, 11:32am UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/27 "2017-09-29T11:32:19Z")
Thanks, High Sierra it is then. ---
**Author:** ![speed2901](https://avatars.discourse-cdn.com/v4/letter/s/7993a0/32.png) [@speed2901](https://forums.sketchup.com/u/speed2901)\ **Post date:** [October 8, 2017, 7:59pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/28 "2017-10-08T19:59:11Z")
Hello, could you please check my Bug Splat Report? I am running SU Make on 2016 MacBook Pro and made the update for High Sierra some days ago. It worked fine until today, it suddenly crashed during drawing. Now it won’t start again. #65135 Thank you ---
**Author:** ![mchandler](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mchandler/32/28038_2.png) [@mchandler](https://forums.sketchup.com/u/mchandler)\ **Post date:** [October 9, 2017, 2:19pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/29 "2017-10-09T14:19:22Z")
> [@speed2901](#): > > Hello, could you please check my Bug Splat Report? > > I am running SU Make on 2016 MacBook Pro and made the update for High Sierra some days ago. It worked fine until today, it suddenly crashed during drawing. Now it won’t start again. > > #65135 > > Thank you You will need to download the M3 release of SU 2017 Make, which you can find here: [https://www.sketchup.com/download/all](https://www.sketchup.com/download/all) ---
**Author:** ![speed2901](https://avatars.discourse-cdn.com/v4/letter/s/7993a0/32.png) [@speed2901](https://forums.sketchup.com/u/speed2901)\ **Post date:** [October 9, 2017, 7:29pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/30 "2017-10-09T19:29:39Z")
Hi Mchandler Thank you for your input. Unfortunately this does not fix the problem. SU launches normally, and shows the starting page where I can see Learn, Licence and the units. But when I press on Use SU, it instantly crashes. Do you have an other idea what could fix the problem? Thanks! ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [October 9, 2017, 8:19pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/31 "2017-10-09T20:19:55Z")
Your crash seems to be related to the Materials panel color swatches. You can check on the “Chiclets” panel in other apps, and perhaps clearing these out if you don’t mind? We had a bug 10 years ago where we put SketchUp materials onto the Chiclets, and we could make other apps crash. Maybe some app is doing that to us now? ;-/ I did clear my color swatches by doing the following: quit SketchUp then in Terminal, type: rm ~/Library/Colors/NSColorPanelSwatches.plist killall cfprefsd Then relaunch SketchUp. Let me know if that clears up anything. ![image](https://global.discourse-cdn.com/sketchup/original/3X/6/3/63ee77b8385bc299c35159eec167a6ba27dd3cf4.jpg) ---
**Author:** ![speed2901](https://avatars.discourse-cdn.com/v4/letter/s/7993a0/32.png) [@speed2901](https://forums.sketchup.com/u/speed2901)\ **Post date:** [October 9, 2017, 8:51pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/32 "2017-10-09T20:51:34Z")
Thank you Barry. When I copy the first line into Terminal, it responds: rm: /Users/dominik/Library/Colors/NSColorPanelSwatches.plist: No such file or directory The Colors folder is empty on my Mac. I checked it and opened the folder manually, there is nothing inside. Do you have an other idea? ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [October 9, 2017, 9:13pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/33 "2017-10-09T21:13:00Z")
Is your color panel swatches empty? I added some back. See that I added 2 brick materials, and in other apps, only the background value shows up (instead of crashing other apps, like we did 10 years ago). ![image](https://global.discourse-cdn.com/sketchup/original/3X/e/0/e0fae2aef205a3d07e1efc9441e6f2f97f9c8feb.png) Note: in the next thread, I point out that this picture can’t happen in High Sierra: it slides all your swatches consecutively. It also gives you a way to delete them in the UI. Read below. ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [October 9, 2017, 10:49pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/34 "2017-10-09T22:49:36Z")
OK, I played around with this during a meeting, and High Sierra has some new behavior, which leads me to believe there might be some new issues. 1. Apple doesn’t let you add colors into random positions: they go to where you drop them in, or at the end of the line. 2. You can delete them in the chiclet panel by hitting the delete key when they’re selected via ctrl-clicking and get the blue halo selection. But I can’t repro the crash. What other apps do you use and from which you would have placed colors on the Chiclet panel? ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [October 10, 2017, 9:25pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/35 "2017-10-10T21:25:27Z")
Pictures always help: ![image](https://global.discourse-cdn.com/sketchup/original/3X/9/b/9bb06de929414eec54065185c03adfbaf1513ce1.jpg) ---
**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\ **Post date:** [October 10, 2017, 9:57pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/36 "2017-10-10T21:57:15Z")
I’m on 10.13.1, so things may have changed since 10.13 came out. For me I can briefly click on a square and it gets the blue halo, no need to control-click. When you press Delete that one is deleted, and if it’s not the last one the one that was next to it is then highlighted. If it’s the last one, then the new last one is highlighted. Makes it quick to delete a lot of them. One amusing thing is that you can drag any of the squares to the Trash in the Dock, and the color will be removed from the palette. Nothing appears in your Trash though! ---
**Author:** ![speed2901](https://avatars.discourse-cdn.com/v4/letter/s/7993a0/32.png) [@speed2901](https://forums.sketchup.com/u/speed2901)\ **Post date:** [October 11, 2017, 7:54pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/37 "2017-10-11T19:54:53Z")
Hello Barry What do you mean with other apps? In other software I use on my max like Photoshop? I don’t have there similar Color Panels… I cannot open SU to open the Color Panel window, so I think I cannot delete it. Maybe I get in wrong? Has anybody an other advise for me? Thanks ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [October 11, 2017, 8:52pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/38 "2017-10-11T20:52:14Z")
First, try holding shift then double-clicking to open SketchUp (open without opening previous documents). If that doesn’t work, does clearing the color panel as I listed above work? > [@Barry](#): > > rm ~/Library/Colors/NSColorPanelSwatches.plist > > killall cfprefsd > > Then relaunch SketchUp. Let me know if that clears up anything. ---
**Author:** ![speed2901](https://avatars.discourse-cdn.com/v4/letter/s/7993a0/32.png) [@speed2901](https://forums.sketchup.com/u/speed2901)\ **Post date:** [October 12, 2017, 7:41pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/39 "2017-10-12T19:41:41Z")
> [@Barry](#): > > rm ~/Library/Colors/NSColorPanelSwatches.plist Hello Barry, Shift while opening does not help… When I enter your code above into terminal I get following error: > BlockquoteDominiks-MBP:~ dominik$ rm ~/Library/Colors/NSColorPanelSwatches.plist > rm: /Users/dominik/Library/Colors/NSColorPanelSwatches.plist: No such file or directory > Dominiks-MBP:~ dominik$ thank you ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [October 12, 2017, 10:54pm UTC](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841/40 "2017-10-12T22:54:53Z")
Ok, if you confirm that (a) shift click to open actually opens no documents so we can rule out a model causing this and (b) when you open ANY app, like TextEdit, and hit cod-shift-C and you have no Chiclet colors, we’ll have to try something else. [Previous page](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841.md?page=1) [Next page](https://forums.sketchup.com/t/sketchup-and-macos-high-sierra/48841.md?page=3)