# Sketchup all of a sudden not Loading. Not responding

**URL:** <https://forums.sketchup.com/t/sketchup-all-of-a-sudden-not-loading-not-responding/43742>\
**Category:** SketchUp\
**Tags:** windows10\
**Created:** [April 27, 2017, 9:17am UTC](https://forums.sketchup.com/t/sketchup-all-of-a-sudden-not-loading-not-responding/43742 "2017-04-27T09:17:37Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![anthonypearson](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@anthonypearson](https://forums.sketchup.com/u/anthonypearson)\
**Post date:** [April 27, 2017, 9:17am UTC](https://forums.sketchup.com/t/sketchup-all-of-a-sudden-not-loading-not-responding/43742/1 "2017-04-27T09:17:37Z")

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Hi,

I am using Sketchup 2017 on windows. I have been using it fine for the past couple of months. However now everytime I try to load up the programme, it becomes unresponsive. Loading wheel and Sketchup Pro 2017 (Not Responding). This only started last night, until then it was fine. I’ve not installed any addition plugins during the past few weeks either.

So i double click to open Sketchup. It opens the Sketchup workspace and this is the point when it come unresponsive. Something cached that needs deleting?

Any ideas what may be causing this problem?

My computer is new and has been running the software and Vray fine. It’s i7-7700 4.2ghz cpu with a GTX 1070 graphics card.

UPDATE: Working now after a system restore.

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**Author:** ![SketchUp3D\_de](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/sketchup3d_de/32/167_2.png) [@SketchUp3D\_de](https://forums.sketchup.com/u/SketchUp3D_de)\
**Post date:** [April 27, 2017, 11:41am UTC](https://forums.sketchup.com/t/sketchup-all-of-a-sudden-not-loading-not-responding/43742/2 "2017-04-27T11:41:07Z")

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maybe the latest W10 ‘Creators Update’ to version 1703, installing the recent [nVidia GeForce driver](http://www.nvidia.com/Download/index.aspx) should fix.

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**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\
**Post date:** [April 27, 2017, 2:02pm UTC](https://forums.sketchup.com/t/sketchup-all-of-a-sudden-not-loading-not-responding/43742/3 "2017-04-27T14:02:31Z")

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Recent WIndows 10 automatic updates are causing havoc:

> [@Selection Tool process is slow, unbearably slow](https://forums.sketchup.com/t/selection-tool-process-is-slow-unbearably-slow/41147):
>
> Up until yesterday SketchUp Pro 2017 was working wonderfully, now it still works great with the exception of one thing: It is impossible to triple-click or double-click select because it takes about 30 seconds for the selection tool to work and highlight the object. It freezes until then. Absolutely every other function works perfectly, it just takes half a minute to select/deselect anything. A group, a face, a line, anything. It is driving me crazy… It is not model specific either, it happens …

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [July 28, 2017, 1:19am UTC](https://forums.sketchup.com/t/sketchup-all-of-a-sudden-not-loading-not-responding/43742/4 "2017-07-28T01:19:32Z")

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