# SketchUp 2025 Crash with bugsplat on opening file

**URL:** <https://forums.sketchup.com/t/sketchup-2025-crash-with-bugsplat-on-opening-file/324651>\
**Category:** SketchUp\
**Tags:** sketchup\
**Created:** [April 24, 2025, 5:11am UTC](https://forums.sketchup.com/t/sketchup-2025-crash-with-bugsplat-on-opening-file/324651 "2025-04-24T05:11:22Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![theotolmay](https://avatars.discourse-cdn.com/v4/letter/t/43a26b/32.png) [@theotolmay](https://forums.sketchup.com/u/theotolmay)\
**Post date:** [April 24, 2025, 5:11am UTC](https://forums.sketchup.com/t/sketchup-2025-crash-with-bugsplat-on-opening-file/324651/1 "2025-04-24T05:11:22Z")

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Hi I have been working on a Model and set to render with V-Ray on return the bugs plat screen was showing, reinstalled latest version of SketchUp & Vray, on opening the Model went straight to bug splat. have to present soon.  
I think I might have to many large format materials, how can I fixit?

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**Author:** ![ateliernab](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ateliernab/32/198399_2.png) [@ateliernab](https://forums.sketchup.com/u/ateliernab)\
**Post date:** [April 24, 2025, 6:12am UTC](https://forums.sketchup.com/t/sketchup-2025-crash-with-bugsplat-on-opening-file/324651/2 "2025-04-24T06:12:36Z")

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Share the bugsplat number so the techies around here can look at it.

Share your file so we can see if it’s broken or not

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<div class="post-metadata">

**Author:** ![theotolmay](https://avatars.discourse-cdn.com/v4/letter/t/43a26b/32.png) [@theotolmay](https://forums.sketchup.com/u/theotolmay)\
**Post date:** [April 24, 2025, 7:15am UTC](https://forums.sketchup.com/t/sketchup-2025-crash-with-bugsplat-on-opening-file/324651/3 "2025-04-24T07:15:17Z")

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Hi

The latest Crash #51400

> **[Dropbox](https://www.dropbox.com/scl/fo/vl4980qj44zh3m4u2ajwr/ABmJa9C1E6lWulSClBykK4k?rlkey=kj7crnke438yd2hp8y3w8w4u1&st=czu8f33o&dl=0)**

Kind Regards

Theo Tolmay

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/70101_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [April 24, 2025, 4:53pm UTC](https://forums.sketchup.com/t/sketchup-2025-crash-with-bugsplat-on-opening-file/324651/4 "2025-04-24T16:53:35Z")

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The model opens ok for me, though I don’t have V-Ray going at the moment.

Here are two files where the materials are reduced in size, one is now down to 1024x1024, and the other at 512x512:

> **[house Kruger 2025 1024x1024 materials.skp](https://wetransfer.com/downloads/91a3f8a32f0135c047025ca9e2bdb7d720250424164908/8979f0?t_exp=1745772548&t_network=link&t_rid=Z29vZ2xlLW9hdXRoMnwxMTQyMTc2MzgzODA4MjM3NjM3NzM=&t_s=download_link&t_ts=1745513348)**
>
> 1 file sent via WeTransfer, the simplest way to send your files around the world

> **[house Kruger 2025 512x512 materials.skp](https://wetransfer.com/downloads/da3446125878f3437911b6ba9c5da80220250424165304/e0a0a5?t_exp=1745772784&t_network=link&t_rid=Z29vZ2xlLW9hdXRoMnwxMTQyMTc2MzgzODA4MjM3NjM3NzM=&t_s=download_link&t_ts=1745513584)**
>
> 1 file sent via WeTransfer, the simplest way to send your files around the world

See if either of those work with V-Ray.

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<div class="post-metadata">

**Author:** ![theotolmay](https://avatars.discourse-cdn.com/v4/letter/t/43a26b/32.png) [@theotolmay](https://forums.sketchup.com/u/theotolmay)\
**Post date:** [April 24, 2025, 6:36pm UTC](https://forums.sketchup.com/t/sketchup-2025-crash-with-bugsplat-on-opening-file/324651/5 "2025-04-24T18:36:28Z")

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Hi Colin

Thank you very much for the fix, both the models render in V-Ray

Did some test renders attached a sample for reference

How Did you reduce the size?

I seem to inflate the size of my models and then they become difficult to work with.

Kind Regards

Theo Tolmay

> **(attachments)**
>
> ![house Kruger 2025.jpg](https://global.discourse-cdn.com/sketchup/original/3X/3/0/30bb0ec2586d6b42beb99d5c89364a0f76283add.jpeg)

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<div class="post-metadata">

**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/70101_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [April 24, 2025, 6:39pm UTC](https://forums.sketchup.com/t/sketchup-2025-crash-with-bugsplat-on-opening-file/324651/6 "2025-04-24T18:39:04Z")

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I used the extension Material Resizer:

> **[SketchUp Extension Warehouse](https://extensions.sketchup.com/extension/77b60f26-2352-407e-8c0c-9862c9716111/material-resizer)**
>
> Your library of custom third-party extensions created to optimize your SketchUp workflow.

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<div class="post-metadata">

**Author:** ![theotolmay](https://avatars.discourse-cdn.com/v4/letter/t/43a26b/32.png) [@theotolmay](https://forums.sketchup.com/u/theotolmay)\
**Post date:** [April 24, 2025, 6:50pm UTC](https://forums.sketchup.com/t/sketchup-2025-crash-with-bugsplat-on-opening-file/324651/7 "2025-04-24T18:50:13Z")

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Thanks will definitely use it.

Kind Regards  
Theo Tolmay
