# Sketchup 2017 Pro 64 installation times out

**URL:** <https://forums.sketchup.com/t/sketchup-2017-pro-64-installation-times-out/34631>\
**Category:** SketchUp\
**Tags:** installation\
**Created:** [November 24, 2016, 4:06pm UTC](https://forums.sketchup.com/t/sketchup-2017-pro-64-installation-times-out/34631 "2016-11-24T16:06:04Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![ChecMark](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/checmark/32/25049_2.png) [@ChecMark](https://forums.sketchup.com/u/ChecMark)\
**Post date:** [November 24, 2016, 4:06pm UTC](https://forums.sketchup.com/t/sketchup-2017-pro-64-installation-times-out/34631/1 "2016-11-24T16:06:04Z")

</div>

The install of KB2999226 runs and runs then I get an error that it has timed out.

---

<div class="post-metadata">

**Author:** ![ChecMark](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/checmark/32/25049_2.png) [@ChecMark](https://forums.sketchup.com/u/ChecMark)\
**Post date:** [November 24, 2016, 4:32pm UTC](https://forums.sketchup.com/t/sketchup-2017-pro-64-installation-times-out/34631/2 "2016-11-24T16:32:58Z")

</div>

There was an error in the _detail_ saying I did not have the latest Visual C update but I downloaded it from Microsoft and it said it was already installed. I ran a Windows Update but it said everything was up-to-date.