SketchUp 2017 crash with arrow keys

2017
crash
bug

#1

I’m testing SketchUp PRO 2017.
When try to draw a line and use arrow keys to change snap I get SketchUp crash and a “send bug” window is show.

I have try on 3 PC all with Windows 10 Home 64bit and I get the same result.
I installed the trial SketchUp PRO 2017 Italian language.

Is there a solution?


#2

When you installed SketchUp did you do it in the correct way ?
You must select the SketchUp installer exe file’s icon > right-click > context-menu > "Run as administrator"
Esegui come amministratore

Having admin-powers is not sufficient.

Not doing it properly can cause many weird problems…


#3

When run the installer, this ask to “run as administrator”. I need use right click? I can try it but I think the result is the same.


#4

Did it ‘run’ ?
Did you get an option to ‘Repair’ ?
Use that…