# Sketchup 15 crashes

**URL:** <https://forums.sketchup.com/t/sketchup-15-crashes/16899>\
**Category:** SketchUp\
**Tags:** crash, opengl, startup\
**Created:** [October 29, 2015, 8:49am UTC](https://forums.sketchup.com/t/sketchup-15-crashes/16899 "2015-10-29T08:49:19Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![jvleearchitects](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jvleearchitects/32/149_2.png) [@jvleearchitects](https://forums.sketchup.com/u/jvleearchitects)\
**Post date:** [October 29, 2015, 4:07pm UTC](https://forums.sketchup.com/t/sketchup-15-crashes/16899/3 "2015-10-29T16:07:38Z")

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There may be another way to deal with your issue Try this. Uninstall the 64-bit version of SketchUp and download/install the 32-bit version. You are using Make, but even if you were using Pro, the license would also be applicable to either the 64-bit v or the 32-bit v.

The Intel integrated graphics adapter is not compatible with the 64-bit version of SketchUp but seems to work satisfactorily with the 32-bit v.

Take look at this thread:

> [@SketchUp 2015 (64-bit) and Intel HD Graphics 5500](http://forums.sketchup.com/t/sketchup-2015-64-bit-and-intel-hd-graphics-5500/10723):
>
> We are seeing an increasing number of bugsplats for SketchUp 2015 (64-bit) when it is used on machines with Intel HD Graphics 5500, even on machines with dedicated graphics card. If anyone is using SketchUp 2015 (64-bit) on such machines, with or without dedicated graphics card, and NOT crashing, please let us know the graphics card driver version of the same. To find the graphics card driver version, please see [this page](http://www.intel.com/support/graphics/sb/CS-011363.htm). Thank you for your help. PS- I think the OP’s of the following post ar…

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_[View the full topic](https://forums.sketchup.com/t/sketchup-15-crashes/16899)._
