# Skelion - "You must download the whole year" error!

**URL:** <https://forums.sketchup.com/t/skelion-you-must-download-the-whole-year-error/159644>\
**Category:** Extensions\
**Created:** [April 6, 2021, 11:19am UTC](https://forums.sketchup.com/t/skelion-you-must-download-the-whole-year-error/159644 "2021-04-06T11:19:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![vinay.shekar](https://avatars.discourse-cdn.com/v4/letter/v/8491ac/32.png) [@vinay.shekar](https://forums.sketchup.com/u/vinay.shekar)\
**Post date:** [April 6, 2021, 11:19am UTC](https://forums.sketchup.com/t/skelion-you-must-download-the-whole-year-error/159644/1 "2021-04-06T11:19:03Z")

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Hello!  
I have been using SketchUp and Skelion for my Solar projects for a while now. But recently I moved to the Mac OS. Now, I am trying to load the meteorological data for the Europe location using [Sat-tel.com](http://Sat-tel.com)  
I am following all the required steps but when I am loading the .tsv file to the Skelion, I get a dialogue box with an error message saying “You must download the whole year”.

I tried to change all possible data but the error persists. Could anyone give me a solution to this?

Thank you in advance.

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**Author:** ![vinay.shekar](https://avatars.discourse-cdn.com/v4/letter/v/8491ac/32.png) [@vinay.shekar](https://forums.sketchup.com/u/vinay.shekar)\
**Post date:** [April 6, 2021, 11:19am UTC](https://forums.sketchup.com/t/skelion-you-must-download-the-whole-year-error/159644/2 "2021-04-06T11:19:38Z")

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[http://www.satel-light.com/](http://www.satel-light.com/) \*\*

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [April 6, 2021, 11:20am UTC](https://forums.sketchup.com/t/skelion-you-must-download-the-whole-year-error/159644/3 "2021-04-06T11:20:32Z")

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Have you tried contacting Support at Skelion?

> **[Skelion contact. Sketchup Skelion solar design plugin renewable energy.](http://skelion.com/en/contact.htm?v1.0.0)**
>
> Dowload Skelion free.

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**Author:** ![vinay.shekar](https://avatars.discourse-cdn.com/v4/letter/v/8491ac/32.png) [@vinay.shekar](https://forums.sketchup.com/u/vinay.shekar)\
**Post date:** [April 8, 2021, 9:15am UTC](https://forums.sketchup.com/t/skelion-you-must-download-the-whole-year-error/159644/4 "2021-04-08T09:15:22Z")

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No. But I will contact them now regarding this. Thank you for your reply! 🙂