# Shortcuts in SU web are not translating to french

**URL:** <https://forums.sketchup.com/t/shortcuts-in-su-web-are-not-translating-to-french/236243>\
**Category:** SketchUp for Web\
**Tags:** french\
**Created:** [July 22, 2023, 6:45pm UTC](https://forums.sketchup.com/t/shortcuts-in-su-web-are-not-translating-to-french/236243 "2023-07-22T18:45:47Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ateliernab](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ateliernab/32/198399_2.png) [@ateliernab](https://forums.sketchup.com/u/ateliernab)\
**Post date:** [July 22, 2023, 6:45pm UTC](https://forums.sketchup.com/t/shortcuts-in-su-web-are-not-translating-to-french/236243/1 "2023-07-22T18:45:47Z")

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Ok, I pretty much never use SU web, and when I do, I don’t use shortcuts. so I didn’t notice this until today.

My SU for web is in french, so is my keyboard (AZERTY), but the shortcuts are in QWERTY mode :

if I hoover on the circle tool, it tells me to press `C` as a shortcut. Fine.  
if I hoover on the rotation tool, it tells me `Q` however if I press `Q`, I get the 2 point arc tool.  
if I hoover on the 2 point arc tool, it tells `A`, and when I press `A` I get the rotate.  
Same with move tool, it says `M`, but I have to press the `,?` key.

thing is, on an AZERTY keyboard, some things are switched compared to a QWERTY : `A` and `Q`, `M` and `,?`, `Z` and `W`

SU for web shows the proper shortcut in the hint, but expects me to use a QWERTY keyboard.

Tried in Safari, same thing. it expects me to be using a QWERTY layout.

Anyone with an AZERTY layout + machine can try and confirm ?

* * *

edit : tried on my PC, same deal. app thinks don’t see it as AZERTY

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [July 23, 2023, 6:00pm UTC](https://forums.sketchup.com/t/shortcuts-in-su-web-are-not-translating-to-french/236243/2 "2023-07-23T18:00:54Z")

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It does seem to read the keyboard code and not the letter you pressed.

@marwanobeidat I don’t see a bug report that exactly matches this issue. The problem, doesn’t happen with the desktop version of SketchUp.

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**Author:** ![ateliernab](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ateliernab/32/198399_2.png) [@ateliernab](https://forums.sketchup.com/u/ateliernab)\
**Post date:** [July 23, 2023, 6:30pm UTC](https://forums.sketchup.com/t/shortcuts-in-su-web-are-not-translating-to-french/236243/3 "2023-07-23T18:30:55Z")

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> [@colin](#):
>
> It does seem to read the keyboard code and not the letter you pressed.

yep. I guess the german keyboard might have this issue too on one or two key, since they swap Z and Y.

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [October 22, 2023, 10:46am UTC](https://forums.sketchup.com/t/shortcuts-in-su-web-are-not-translating-to-french/236243/4 "2023-10-22T10:46:19Z")

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