# Send to Layout not working in 2017

**URL:** <https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181>\
**Category:** SketchUp\
**Created:** [January 11, 2017, 5:32pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181 "2017-01-11T17:32:04Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![DirtyJerk](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dirtyjerk/32/26990_2.png) [@DirtyJerk](https://forums.sketchup.com/u/DirtyJerk)\
**Post date:** [January 11, 2017, 5:32pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/1 "2017-01-11T17:32:04Z")

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Had SU2013 and just upgraded to SU2017 version 17.1.173. ‘Send To Layout’ is greyed out and not functional. I haven’t changed any file names or anything. All I did was upgrade to 2017 and now it’s greyed out and not functioning. I still have SU2013 (Not open) on my computer and don’t want to delete it until I know 2017 works. MacOs Sierra 10.12.2. Thanks!

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**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\
**Post date:** [January 11, 2017, 5:44pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/2 "2017-01-11T17:44:33Z")

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Sierra security feature. Please search the forums, this has been answered before.

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**Author:** ![DirtyJerk](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dirtyjerk/32/26990_2.png) [@DirtyJerk](https://forums.sketchup.com/u/DirtyJerk)\
**Post date:** [January 11, 2017, 5:57pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/3 "2017-01-11T17:57:02Z")

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Thanks, but i’ve searched and see the topic but don’t understand what i’m supposed to do to fix it. If it’s been answered before, I have yet to see someone say this is the problem and this is the fix. I appreciate the “look it up” advice, but the reason I posted is because i’m looking for an answer.

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**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\
**Post date:** [January 11, 2017, 6:27pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/4 "2017-01-11T18:27:41Z")

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> [@LayOut won't work after Sierra update](https://forums.sketchup.com/t/layout-wont-work-after-sierra-update/32783/6):
>
> This fixed it for me: xattr -d com.apple.quarantine /Applications/SketchUp\ 2016/

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**Author:** ![DirtyJerk](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dirtyjerk/32/26990_2.png) [@DirtyJerk](https://forums.sketchup.com/u/DirtyJerk)\
**Post date:** [January 11, 2017, 6:43pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/5 "2017-01-11T18:43:03Z")

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I have no idea what that means. What am I supposed to do with that?

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**Author:** ![TheOnlyAaron](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/theonlyaaron/32/9436_2.png) [@TheOnlyAaron](https://forums.sketchup.com/u/TheOnlyAaron)\
**Post date:** [January 11, 2017, 7:04pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/6 "2017-01-11T19:04:59Z")

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Can you run LayOut normally? That is, can you click the icon and run LayOut 2017?

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**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\
**Post date:** [January 11, 2017, 7:14pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/7 "2017-01-11T19:14:52Z")

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1. Open /Applications/Utilities/Terminal.app
2. Paste this in and hit enter for 2016, or replace version as appropriate:

xattr -d com.apple.quarantine /Applications/SketchUp\ 2016/

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**Author:** ![DirtyJerk](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dirtyjerk/32/26990_2.png) [@DirtyJerk](https://forums.sketchup.com/u/DirtyJerk)\
**Post date:** [January 11, 2017, 7:38pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/8 "2017-01-11T19:38:17Z")

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Pasted into Terminal. Said there was no such xattr. Screenshot below:

![](https://global.discourse-cdn.com/sketchup/original/3X/c/b/cb002c01e20b34c15c0770c68ee0a1e004b16ebd.png)

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**Author:** ![DirtyJerk](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dirtyjerk/32/26990_2.png) [@DirtyJerk](https://forums.sketchup.com/u/DirtyJerk)\
**Post date:** [January 11, 2017, 7:41pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/9 "2017-01-11T19:41:04Z")

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Yes I can run layout normally by clicking on the icon. Just can’t get there through sketchup ‘send to layout’.

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**Author:** ![DirtyJerk](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dirtyjerk/32/26990_2.png) [@DirtyJerk](https://forums.sketchup.com/u/DirtyJerk)\
**Post date:** [January 11, 2017, 7:48pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/10 "2017-01-11T19:48:40Z")

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yes I can run it normally by clicking on the icon. I just can’t get there  
while in sketchup using the ‘send to layout’ option

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**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\
**Post date:** [January 11, 2017, 9:29pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/11 "2017-01-11T21:29:06Z")

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Are you launching from /Applications/SketchUp 2017/SketchUp.app?

Oops, typo: no slash on the end:

xattr -d com.apple.quarantine /Applications/SketchUp\ 2017

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**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\
**Post date:** [January 12, 2017, 9:31pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/12 "2017-01-12T21:31:41Z")

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So did this work? Here’s what’s going on: in Sierra, Apple will quarantine drag-installer apps depending on a few conditions. We discovered in beta that when we weren’t signed properly, Apple would copy SketchUp and launch from /var/folders/… , a random location, which was a solution to a potential dylib attack on Macs. This meant that LayOut lost it’s directory location relative to SketchUp, and hence the menu item was disabled. Do you have the 17.1.173 official version of SketchUp? It shouldn’t be doing this. The (xattr) Extended Attribute deletion of this quarantine was what I was trying to fix for you, and given silence, I’ll assume it’s now working.

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**Author:** ![DirtyJerk](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dirtyjerk/32/26990_2.png) [@DirtyJerk](https://forums.sketchup.com/u/DirtyJerk)\
**Post date:** [January 13, 2017, 1:31am UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/13 "2017-01-13T01:31:02Z")

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Sorry for delay in responding. It still wasn’t working for me following  
what you wanted me to do. So I was out in the field today and I had my  
coworker who was helping me yesterday keep trying. When I got back, he  
needed my password to finish what he was trying to do(he was following  
another SU thread instructions) and it worked. When I asked how he did it  
he said he wasn’t completely sure. I didn’t have time today, but he said  
he’ll go back and figure it out and I’ll post it. He said what you wanted  
and what he did were close he just couldn’t explain it to me at the moment.  
I knew you guys want to know what the fix was so I want it to be clear to  
everyone first before I post it works. It’s pretty obvious I’m not that  
computer savy so I’ll have my co-worker on it tomorrow. I really appreciate  
the help.  
Mike

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**Author:** ![DirtyJerk](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dirtyjerk/32/26990_2.png) [@DirtyJerk](https://forums.sketchup.com/u/DirtyJerk)\
**Post date:** [January 13, 2017, 6:13pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/14 "2017-01-13T18:13:01Z")

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So here’s how it went down. In the pic you can see we were trying your  
suggestion with no luck finding the file. In the other forum it said to use  
everything from “Sudo to the semi colon”. Pasted that in and it popped up  
asking for a password. I entered the wrong password twice before the  
correct one, and it worked.

 ![](https://global.discourse-cdn.com/sketchup/original/3X/2/7/27464e3f82e1ffcfc85f2ea3e835866e94052376.png)

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**Author:** ![MilesW](https://avatars.discourse-cdn.com/v4/letter/m/b4bc9f/32.png) [@MilesW](https://forums.sketchup.com/u/MilesW)\
**Post date:** [January 13, 2017, 8:32pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/15 "2017-01-13T20:32:12Z")

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So I’m now following the conversation here now because I"ve been having the same issue for SU 2015.

I’m getting this from terminal

Last login: Fri Jan 13 13:21:56 on ttys000  
Miless-iMac:~ milesmayne$ xattr -d com.apple.quarantine /Applications/SketchUp\ 2015  
xattr: /Applications/SketchUp 2015: No such xattr: com.apple.quarantine  
Miless-iMac:~ milesmayne$

Did I do it right?

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**Author:** ![DirtyJerk](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dirtyjerk/32/26990_2.png) [@DirtyJerk](https://forums.sketchup.com/u/DirtyJerk)\
**Post date:** [January 13, 2017, 9:27pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/16 "2017-01-13T21:27:14Z")

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Did you see the email before this that I sent? If you look at the picture  
that goes along with it, I was trying to do what you were doing and it  
wasn’t working for me. If you look at the line that starts with sudo and  
ends in a semi-colon. I inserted that and hit enter and it asked for my  
password. When I finally put the correct password in, it worked. I’m gonna  
attach the pic again.

![](https://global.discourse-cdn.com/sketchup/original/3X/d/d/dd40dc60cb63be0fdeb2aa550344f698245fd6c9.png)

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<div class="post-metadata">

**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\
**Post date:** [January 13, 2017, 10:51pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/17 "2017-01-13T22:51:51Z")

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Yea, @DirtyJerk’s method was to recursively do this and do it as sudo. As I mentioned in [Send to Layout not working - Help please! - #27 by Barry](https://forums.sketchup.com/t/send-to-layout-not-working-help-please/16789/27) I didn’t have to do that, but YMMV.

Try thowing “sudo” in front of it, as

sudo xattr -d com.apple.quarantine /Applications/SketchUp\ 2015

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<div class="post-metadata">

**Author:** ![MilesW](https://avatars.discourse-cdn.com/v4/letter/m/b4bc9f/32.png) [@MilesW](https://forums.sketchup.com/u/MilesW)\
**Post date:** [January 13, 2017, 11:51pm UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/18 "2017-01-13T23:51:37Z")

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I did as you say Barry and get

xattr: /Applications/SketchUp 2015: No such xattr: com.apple.quarantine  
Miless-iMac:~ milesmayne$

Still no send to LO

It did ask for my password and was not rejected

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<div class="post-metadata">

**Author:** ![DirtyJerk](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dirtyjerk/32/26990_2.png) [@DirtyJerk](https://forums.sketchup.com/u/DirtyJerk)\
**Post date:** [January 14, 2017, 12:21am UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/19 "2017-01-14T00:21:25Z")

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i had to restart everything before it worked

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<div class="post-metadata">

**Author:** ![MilesW](https://avatars.discourse-cdn.com/v4/letter/m/b4bc9f/32.png) [@MilesW](https://forums.sketchup.com/u/MilesW)\
**Post date:** [January 14, 2017, 12:51am UTC](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181/20 "2017-01-14T00:51:49Z")

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All went right in terminal entered password and seem to to go right, quit SU and LO and restarted Mac.  
Still no “send to LayOut” capability.  
Also if I open a .skp file and right click “open with” I have 2 choices for SU and LO

[Next page](https://forums.sketchup.com/t/send-to-layout-not-working-in-2017/37181.md?page=2)
