# Scenes not saving correctly

**URL:** <https://forums.sketchup.com/t/scenes-not-saving-correctly/76486>\
**Category:** Pro\
**Created:** [September 8, 2018, 9:56pm UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486 "2018-09-08T21:56:47Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![FTJ0000](https://avatars.discourse-cdn.com/v4/letter/f/9dc877/32.png) [@FTJ0000](https://forums.sketchup.com/u/FTJ0000)\
**Post date:** [September 8, 2018, 9:56pm UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/1 "2018-09-08T21:56:47Z")

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Im using Sketchup Pro 2018.  
Im trying to create a few different scenes in my model. The scenes dont seem to save correctly.  
The scene i save is correct in the thumbnail image but does not open to the scene I saved. It it like this with every scene I create. Im getting the same results in other models too.  
Am I missing something simple or is it possible for my Sketchup version to have a bug?  
Thanks

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [September 8, 2018, 10:00pm UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/2 "2018-09-08T22:00:17Z")

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> [@FTJ0000](#):
>
> Am I missing something simple

Most likely. Check to you see if the “Properties to save” boxes are all ticked. Is it style related changes you’ve made that aren’t saving? If so, have you disabled the warning that alerts you to a changed but not updated style when creating or updating scenes?

Share the SKP file so we can help you identify exactly what it is.

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**Author:** ![FTJ0000](https://avatars.discourse-cdn.com/v4/letter/f/9dc877/32.png) [@FTJ0000](https://forums.sketchup.com/u/FTJ0000)\
**Post date:** [September 8, 2018, 11:48pm UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/3 "2018-09-08T23:48:03Z")

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Here is a test file. This problem is happening on any file, old or new. I also noticed that when I add my first scene, the (Scene 1) tab looks greyed out until you add a second scene.  
This doesnt seem to happen on any videos I could find about scenes. I could take a video of this if it helps.  
Thanks[SCENE TEST.skp](https://forums.sketchup.com/uploads/short-url/iecmu50VyUVYBTNbUN8JjyvzV0H.skp) (24.9 KB)

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**Author:** ![Box](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/box/32/235164_2.png) [@Box](https://forums.sketchup.com/u/Box)\
**Post date:** [September 9, 2018, 12:02am UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/4 "2018-09-09T00:02:36Z")

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A quick question, as I’m not seeing any immediate issues with your model, how are you accessing the scenes?  
The tabs at the top of the screen only require one click, but the thumbnails in the scene dialog need to be double clicked to change scene.

Here I have added some scenes, do they work for you?  
[SCENE TESTBox.skp](https://forums.sketchup.com/uploads/short-url/muXlzdJM01ns9UVyi0LXHha58tV.skp) (32.1 KB)

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [September 9, 2018, 12:07am UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/5 "2018-09-09T00:07:21Z")

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I don’t see any issues after adding additional scenes. Maybe you need to be more specific about what you are seeing.

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**Author:** ![FTJ0000](https://avatars.discourse-cdn.com/v4/letter/f/9dc877/32.png) [@FTJ0000](https://forums.sketchup.com/u/FTJ0000)\
**Post date:** [September 9, 2018, 1:09am UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/6 "2018-09-09T01:09:23Z")

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I downloaded the SCENE TESTBox file and it worked perfect. When I tried to add a 4th scene all the scenes started showing the wrong view that the thumbnail image shows.  
I dont know how to explain it anymore. I tried to upload a video but the forum wont let me.  
Any other ideas would be great. Thanks

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [September 9, 2018, 1:20am UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/7 "2018-09-09T01:20:08Z")

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You gotta show us something.

> [@FTJ0000](#):
>
> all the scenes started showing the wrong view that the thumbnail image shows.

That doesn’t give us any idea of what you are seeing. How about at least a screen shot or something?

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**Author:** ![FTJ0000](https://avatars.discourse-cdn.com/v4/letter/f/9dc877/32.png) [@FTJ0000](https://forums.sketchup.com/u/FTJ0000)\
**Post date:** [September 9, 2018, 2:01am UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/8 "2018-09-09T02:01:13Z")

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I put the video on YouTube. Here is the link.

[![]( " - YouTube") ](https://www.youtube.com/watch?v=jV0Zwz8zPY0)

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**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\
**Post date:** [September 9, 2018, 8:13am UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/9 "2018-09-09T08:13:43Z")

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On the video, it is hard to see, though…  
what happens if you right-click on a scene tab and update a scene?  
What extensions do you have installed?

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**Author:** ![FTJ0000](https://avatars.discourse-cdn.com/v4/letter/f/9dc877/32.png) [@FTJ0000](https://forums.sketchup.com/u/FTJ0000)\
**Post date:** [September 9, 2018, 11:44am UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/10 "2018-09-09T11:44:50Z")

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I am able to update all the scenes to make them the correct view and thumbnail image.  
Here is a list of my extensions. Thanks for the help.  
[Screenshot (8).pdf](https://forums.sketchup.com/uploads/short-url/lFVTp6j9zsiWBvPhcv69XgPFhkN.pdf) (127.0 KB)

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**Author:** ![Natalie](https://avatars.discourse-cdn.com/v4/letter/n/e9c0ed/32.png) [@Natalie](https://forums.sketchup.com/u/Natalie)\
**Post date:** [January 15, 2021, 5:33pm UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/11 "2021-01-15T17:33:17Z")

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Hi.

I’m having the exact same issue as this, did you find out how to fix?

I’m new to sketchup and really need some help!

Thanks

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [January 15, 2021, 5:36pm UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/12 "2021-01-15T17:36:11Z")

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Can you share your .skp file so we can see what you are working with?

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**Author:** ![Natalie](https://avatars.discourse-cdn.com/v4/letter/n/e9c0ed/32.png) [@Natalie](https://forums.sketchup.com/u/Natalie)\
**Post date:** [January 15, 2021, 6:31pm UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/13 "2021-01-15T18:31:56Z")

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Hi Dave,

How do I do that? sorry I’m super new 🙂

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [January 15, 2021, 6:47pm UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/14 "2021-01-15T18:47:32Z")

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If the file isn’t too large you can drag it and drop it into a reply here. Otherwise upload it to Drop Box and share the link.

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**Author:** ![Natalie](https://avatars.discourse-cdn.com/v4/letter/n/e9c0ed/32.png) [@Natalie](https://forums.sketchup.com/u/Natalie)\
**Post date:** [January 15, 2021, 6:50pm UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/15 "2021-01-15T18:50:53Z")

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Ok I’m trying to save it as a .skp file but I don’t have a download option. I have export but no option for that type of file

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [January 15, 2021, 6:52pm UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/16 "2021-01-15T18:52:45Z")

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By default when you save a SketchUp file it will have the extension .skp.

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<div class="post-metadata">

**Author:** ![slbaumgartner](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/slbaumgartner/32/7302_2.png) [@slbaumgartner](https://forums.sketchup.com/u/slbaumgartner)\
**Post date:** [January 15, 2021, 6:53pm UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/17 "2021-01-15T18:53:33Z")

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Your profile says you are running SketchUp 2021 Pro on a Mac. If that is true, when you save your model it is automatically a .skp, you don’t have to download anything. Locate the .skp file in Finder, open a reply window here in the forum, and drag the file from Finder onto the reply window. If it is not too large, that will upload it so we can see it. Be sure to wait until it finishes loading before you click the reply button.

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**Author:** ![FTJ0000](https://avatars.discourse-cdn.com/v4/letter/f/9dc877/32.png) [@FTJ0000](https://forums.sketchup.com/u/FTJ0000)\
**Post date:** [January 15, 2021, 11:26pm UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/18 "2021-01-15T23:26:00Z")

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I was never able to figure out the exact problem. I think I had a few extensions that were creating bugs in my model. I know I also had trouble with the units of length opening with mm no matter what I did.  
I cleansed my my extensions and upgraded to SketchUp 2020 and the problems went away.  
Hope this helps.

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [January 15, 2021, 11:37pm UTC](https://forums.sketchup.com/t/scenes-not-saving-correctly/76486/19 "2021-01-15T23:37:43Z")

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In the case of Natalies file it had to do with the way she was using section planes. It took some looking at the file and talking about it to get it sorted out.
