So i got an email to my xxx@email(dot)com, saying that i’ve opted to auto-renew my maint. subscription. Says my CC will be billed automatically. It then says below “the email associated with this Sketchup Pro license is: YYYYY@email(dot)com”.
Yet when i follow the link in the email to my profile page to edit CC info, it tells me that no account exists under xxx@email(dot)com or YYYYY@email(dot)com. So how do i get into my account? I have a serial number and authorization for my license.
(I had to type (dot) because it keeps saying i cant have more than 2 links in an email, even though they arent links, and are just dummy email address examples)