# Ruby Console not opening

**URL:** <https://forums.sketchup.com/t/ruby-console-not-opening/80790>\
**Category:** SketchUp\
**Created:** [November 8, 2018, 1:30pm UTC](https://forums.sketchup.com/t/ruby-console-not-opening/80790 "2018-11-08T13:30:26Z")\
**Posts on this page:** 1\
**Showing post:** 17

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**Author:** ![Aerilius](https://avatars.discourse-cdn.com/v4/letter/a/e19b73/32.png) [@Aerilius](https://forums.sketchup.com/u/Aerilius)\
**Post date:** [February 5, 2019, 11:11am UTC](https://forums.sketchup.com/t/ruby-console-not-opening/80790/17 "2019-02-05T11:11:02Z")

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Are window positions still saved in the registry or have they also been moved into one of the [new JSON files](https://help.sketchup.com/en/release-notes-0#release-notes-2018)?

> [@Locating SketchUp 2018 registry keys](https://forums.sketchup.com/t/locating-sketchup-2018-registry-keys/57058/2):
>
> Preferences have been tidied up and made portable. You can find them in: …/\<user\>/Application Data/SketchUp/SketchUp 2018/SketchUp/SharedPreferences.json and AcceptedEULA in: …/\<user\>/Local/SketchUp/SketchUp 2018/SketchUp/PrivatePreferences.json

The shared preferences contain most of the personalization (your settings in SketchUp preferences, extension settings), so you want to keep it. Preferences that relate to the application state and depend on the platform are stored separately in private preferences. Some remaining settings internal to SketchUp’s installation are still in the registry.

Gyula, you may have a look in the “PrivatePreferences.json” file (open it like a txt file in a plain text editor) whether it contains something related to “workspace”, “toolbar” or “window” positions. If so, backup the file to another location (so you can restore it) and delete it at the original location, then restart SketchUp:

- Windows: `C:/Users/<user>/Local/SketchUp/SketchUp 2018/SketchUp/PrivatePreferences.json`
- macOS: `/Users/<user>/Library/Application Support/SketchUp 2018/SketchUp/PrivatePreferences.json`

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