@TheGuz I hereby revoke your privilege to call me “Friend”.
The remainder of the Android compatibility paragraph, combined with a short amount of web research, leads me to believe that Trimble has made a big mistake to include AR (via ARCore) in this purported “Upgrade” to the SketchUp Viewer.
Looking at list of devices with ARCore compliance, I saw none that are tablets. Yes, they’re ALL phones.
I have both. A tablet and a phone. Guess which I love to use with SketchUp Viewer? Right - the tablet. The screen on the phone is just too small to be useful for most tasks where I find Viewer useful. I keep a copy on my phone just in case I want to give a quick glimpse of something I’m working on to someone I meet.
And my phone copy? It already automatically updated to version 4. And it found my previous purchase and gave me “1 year free access to premium features”. So I took a look:
- Indeed, the AR feature is enabled
- It took a bit until I found the entity info feature. And it’s useless for me. Why? The first tap gives me only the information that I’ve selected a component or group. I have to double tap to open it, then maneuver to tap on the feature I want to examine - which is often another component or group. It just takes too long - with a well constructed model - to dig down to a place where Entity Info gives you useful information - I can see where it would be easier on the larger screen of a tablet - but OOPS - it won’t work on tablets!
I think Trimble would have been far better off by NOT requiring installation on an ARCore compliant device, then offering the “premium” feature of AR use only from devices that are ARCore compliant.
Thus what you’ve done, going forward, is prevented any new installations of the Viewer on Android tablets. And previous paid users happily using it on their tablet from ever getting any new, non ARCore dependent features.
And fragmentation - schmagmentation! Both my phone (Pixel XL) and tablet (Pixel C) are pure Android devices using Google’s official Android release, with no changes (fragmentations) imposed by carriers or manufacturers (aka bloatware).