Receiving “Failed to Obtain active License” - Eneroth View Memory

I’m running Sketchup Pro 2025. I go to extension warehouse, choose my downloads under my profile icon, click “perpetual extensions”, select “Eneroth View Memory” which shows my purchase date, and Activations 6/6. Is the 6/6 activations keeping me from obtaining my license and using the extension?

How do I remove activations?

What is supposed to happen is that you uninstall the extension from old versions, but that doesn’t work. I increased the number of activations available for you. I also fixed nz_IntelligentStairs, which would have had the same problem.

Hi Colin,

It looks like you added activations for intelligent stairs and Eneroth slicer (thank you!) but Eneroth View Memory is still at 6/6.