Hi. Yesterday, for the first time I purchased a Sketchup extension. Put in my billing/credit card info. Payment successful. Waited for a pop up or something to appear on screen so I could complete the last stage of the transaction: downloading it to my computer. Nothing. Then I searched every square millimeter of the page for something I must have missed. Simply though could find not any button, hyperlink, or other way whatsoever to download the extension!
I’ve contacted Sketchup support about this. But based on their automated reply, it seems that I could be in for a wait before (or “if”??) a human attends to rectify this. However, despite such tentative misgivings, I’m not posting this to complain about “the service”, or anything of that non-productive nature. Rather, I’m just looking for any useful information, experiences and/or advice which might help, not only with my situation, but also perhaps so that this need not happen again to someone else.