# Profile builder 2 with sketchup pro 2017

**URL:** <https://forums.sketchup.com/t/profile-builder-2-with-sketchup-pro-2017/38508>\
**Category:** Extensions\
**Created:** [February 4, 2017, 1:50am UTC](https://forums.sketchup.com/t/profile-builder-2-with-sketchup-pro-2017/38508 "2017-02-04T01:50:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![twillm](https://avatars.discourse-cdn.com/v4/letter/t/45deac/32.png) [@twillm](https://forums.sketchup.com/u/twillm)\
**Post date:** [February 4, 2017, 1:50am UTC](https://forums.sketchup.com/t/profile-builder-2-with-sketchup-pro-2017/38508/1 "2017-02-04T01:50:05Z")

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Unable to access profile builder 2 in sketchup pro 2017  
I have a license purchased from the extension store in January this year which has been working well with sketchup pro 2016  
I have added it to sketchup pro 2017  
The extension manager indicates that I have purchased the extension but I when I attempt to use it a message appears telling me there is no valid license  
I can’t find a license key anywhere  
Any help in resolving this issue would be greatly appreciated

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [February 4, 2017, 1:56am UTC](https://forums.sketchup.com/t/profile-builder-2-with-sketchup-pro-2017/38508/2 "2017-02-04T01:56:49Z")

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You should probably contact the author directly.

Did you get an e-mail with licensing information. Maybe hunt back through from when you bought it originally.

Profile Builder 2 does work with SU2017 so once you get your key and install it, you should find it ready to go.

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**Author:** ![twillm](https://avatars.discourse-cdn.com/v4/letter/t/45deac/32.png) [@twillm](https://forums.sketchup.com/u/twillm)\
**Post date:** [February 4, 2017, 2:10am UTC](https://forums.sketchup.com/t/profile-builder-2-with-sketchup-pro-2017/38508/3 "2017-02-04T02:10:51Z")

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I have resolved the issue by contacting the author as you suggested.  
Profile Builder 2 is working well with SU 2017
