# Problems with the latest Scan Essentials update **URL:** \ **Category:** Scan Essentials\ **Created:** [April 9, 2026, 6:07pm UTC](https://forums.sketchup.com/t/problems-with-the-latest-scan-essentials-update/346050 "2026-04-09T18:07:48Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![rtches](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/rtches/32/131827_2.png) [@rtches](https://forums.sketchup.com/u/rtches)\ **Post date:** [April 9, 2026, 6:07pm UTC](https://forums.sketchup.com/t/problems-with-the-latest-scan-essentials-update/346050/1 "2026-04-09T18:07:48Z")
Yesterday I had problems with the latest scan essentials update. I imported a geolocated point cloud and accepted that it moved to the sketchup origin but it was placed elsewhere. I started the modeling and it was impossible to take any point of the model as a reference, it was as if the cloud was too far away. All the lines appeared broken. SketchUp restarted continuously. I tried to modify the coordinate transformation but it didn’t work. I had to uninstall SketchUp and reinstall it to be able to return to the previous version of Scan Essentials. Has it happened to anyone else? ---
**Author:** ![Jacques](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jacques/32/106843_2.png) [@Jacques](https://forums.sketchup.com/u/Jacques)\ **Post date:** [April 9, 2026, 6:26pm UTC](https://forums.sketchup.com/t/problems-with-the-latest-scan-essentials-update/346050/2 "2026-04-09T18:26:04Z")
Hi, Did you import the point cloud into an existing SketchUp project or into a new project? ---
**Author:** ![yohann\_salaun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/yohann_salaun/32/191853_2.png) [@yohann\_salaun](https://forums.sketchup.com/u/yohann_salaun)\ **Post date:** [April 9, 2026, 6:38pm UTC](https://forums.sketchup.com/t/problems-with-the-latest-scan-essentials-update/346050/3 "2026-04-09T18:38:05Z")
Hi, There are indeed known issues with georeferenced data with the current version but to be sure, what version are you talking about ? Also what is the previous version you’re talking about ? The current beta version should solve the georeferenced issue if you want to give it a try using [this link](https://labs.trimble.com/key/SUadvancedworkflows) Best, YS ---
**Author:** ![rtches](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/rtches/32/131827_2.png) [@rtches](https://forums.sketchup.com/u/rtches)\ **Post date:** [April 9, 2026, 9:15pm UTC](https://forums.sketchup.com/t/problems-with-the-latest-scan-essentials-update/346050/4 "2026-04-09T21:15:55Z")
Into a new project first. Later I tried with an existing one. Both of them finally were corrupted. ---
**Author:** ![rtches](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/rtches/32/131827_2.png) [@rtches](https://forums.sketchup.com/u/rtches)\ **Post date:** [April 9, 2026, 9:22pm UTC](https://forums.sketchup.com/t/problems-with-the-latest-scan-essentials-update/346050/5 "2026-04-09T21:22:11Z")
I was teaching Scan Essentials. I had the version starting with 10 and my students had the one starting with 9. I had to cancel the session because it was impossible to model anything. The current version into the extension warehouse was the one I had but the SketchUp installer had the previous one. I had to uninstall SketchUp and install it again ---
**Author:** ![rtches](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/rtches/32/131827_2.png) [@rtches](https://forums.sketchup.com/u/rtches)\ **Post date:** [April 9, 2026, 9:25pm UTC](https://forums.sketchup.com/t/problems-with-the-latest-scan-essentials-update/346050/6 "2026-04-09T21:25:56Z")
> [@yohann\_salaun](#): > > if you want to give it a try using [this link](https://labs.trimble.com/key/SUadvancedworkflows) I’ll give it a try but I have to finish my course first with a commercial version