Problema al importar

Hola tengo un problema al importar un archivo a de sketchup 8 a artlantis 4, si me podrian ayudar a solucionar

Runtime error!
Program: C/program files/artlantis studio 4/plugins/importSKP.EXE
This application has requested the runtime to terminate it In an unusual way.
Please contact the application’s support team for more information.
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I don’t remember what version of SketchUp ArtLantis 4 supports, but you could try saving the file in an older SketchUp format.
If I remember right, ArtLantis 4 had difficulties with groups and components so you could also try exploding your model to edges and faces,

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