# Problem with my sketchup screen

**URL:** <https://forums.sketchup.com/t/problem-with-my-sketchup-screen/245880>\
**Category:** Pro\
**Created:** [October 24, 2023, 8:03pm UTC](https://forums.sketchup.com/t/problem-with-my-sketchup-screen/245880 "2023-10-24T20:03:43Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![stathopoulos](https://avatars.discourse-cdn.com/v4/letter/s/58956e/32.png) [@stathopoulos](https://forums.sketchup.com/u/stathopoulos)\
**Post date:** [October 24, 2023, 8:03pm UTC](https://forums.sketchup.com/t/problem-with-my-sketchup-screen/245880/1 "2023-10-24T20:03:43Z")

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how can i fix this problem , it was working well until yersteday.

 ![thumbnail_IMG_20231024_224912](https://global.discourse-cdn.com/sketchup/original/3X/d/7/d7c1d8c8eddd6b4eed8ac409267dbce1dde7f715.jpeg)

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**Author:** ![ateliernab](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ateliernab/32/198399_2.png) [@ateliernab](https://forums.sketchup.com/u/ateliernab)\
**Post date:** [October 24, 2023, 9:18pm UTC](https://forums.sketchup.com/t/problem-with-my-sketchup-screen/245880/2 "2023-10-24T21:18:27Z")

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yes, this was a problem of scaling I believe back with the early 2023 version. something like scaling windows up to 150% or something like that

pretty sure it got fixed with one of the subsequent updates. And looking at the icons, I can tell you don’t have the last updates.

If you want to know more, use the search tool top right of the forum and sarch for `25%` (I remember finding the main topic like that a few month back)  
Anyways, it’s fixed now.

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**Author:** ![stathopoulos](https://avatars.discourse-cdn.com/v4/letter/s/58956e/32.png) [@stathopoulos](https://forums.sketchup.com/u/stathopoulos)\
**Post date:** [October 25, 2023, 5:45am UTC](https://forums.sketchup.com/t/problem-with-my-sketchup-screen/245880/3 "2023-10-25T05:45:16Z")

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Is it problem that I am using 2 monitors?

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**Author:** ![ateliernab](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ateliernab/32/198399_2.png) [@ateliernab](https://forums.sketchup.com/u/ateliernab)\
**Post date:** [October 25, 2023, 7:51am UTC](https://forums.sketchup.com/t/problem-with-my-sketchup-screen/245880/4 "2023-10-25T07:51:51Z")

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> [@Sketchup 2023 Bug: Model environment is not taking up the entire viewport, and cursor is misaligned with target coordinates](https://forums.sketchup.com/t/sketchup-2023-bug-model-environment-is-not-taking-up-the-entire-viewport-and-cursor-is-misaligned-with-target-coordinates/234723/7):
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> Gotcha. SU2023 supports scaling upto 200% , however it doesn’t support multiple resolutions/scale factors when multiple screens are in use. I think this will related to what is causing this

try having the same scaling on both computers.

for some it appeared above 100%, others 150%, but it’s very inconsistent, it only hit a few people.

updating to the latest SU 23.1 version should help, as they fixed a lot of visual issues.

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**Author:** ![francisquitof](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/francisquitof/32/191263_2.png) [@francisquitof](https://forums.sketchup.com/u/francisquitof)\
**Post date:** [October 25, 2023, 11:32am UTC](https://forums.sketchup.com/t/problem-with-my-sketchup-screen/245880/5 "2023-10-25T11:32:42Z")

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No, it’s the scaling, there are two ways to fix it, one is updating to the latest release of sketchup, go to the help menu and search for updates. The other one is going to windows screen settings and change it to 100%.

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**Author:** ![stathopoulos](https://avatars.discourse-cdn.com/v4/letter/s/58956e/32.png) [@stathopoulos](https://forums.sketchup.com/u/stathopoulos)\
**Post date:** [October 25, 2023, 4:15pm UTC](https://forums.sketchup.com/t/problem-with-my-sketchup-screen/245880/6 "2023-10-25T16:15:39Z")

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i did the last update of sketchup, i change the screen setting but the problem is the same.
