# Problem with 2D Export related to camera setting **URL:** \ **Category:** SketchUp\ **Tags:** camera, 2d-export, image-export, 2d-image\ **Created:** [May 8, 2017, 9:39pm UTC](https://forums.sketchup.com/t/problem-with-2d-export-related-to-camera-setting/44363 "2017-05-08T21:39:59Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![kpswdl](https://avatars.discourse-cdn.com/v4/letter/k/48db29/32.png) [@kpswdl](https://forums.sketchup.com/u/kpswdl)\ **Post date:** [May 8, 2017, 9:39pm UTC](https://forums.sketchup.com/t/problem-with-2d-export-related-to-camera-setting/44363/1 "2017-05-08T21:39:59Z")
I am seeing corruption in 2D graphic exports (png, jpg etc), blocks of the image are darkened as seen in this image ![](https://global.discourse-cdn.com/sketchup/original/3X/3/b/3b2e2c61eae941ca45b2f1908a3352c3a1504836.jpg) After some tinkering I discovered that this seems to be related to the camera setting, as going to Advanced Camera Tools and resetting the camera, the issue goes away: ![](https://global.discourse-cdn.com/sketchup/original/3X/2/d/2d0db1a2f355fc3098592831b751e7fb65b047b9.jpg) Put it back to 35mm and it returns… I can reproduce this on my MacBook Pro (late 2011) and my PC (Windows 10/Nvidia M4000). Seems like a bug to me? ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [May 8, 2017, 9:46pm UTC](https://forums.sketchup.com/t/problem-with-2d-export-related-to-camera-setting/44363/2 "2017-05-08T21:46:33Z")
This has been covered a number of times on the forum. It’s one of the benefits of installing Vray. See this: > [@SketchUp Image Export Problems](https://forums.sketchup.com/t/sketchup-image-export-problems/43962/3): > > This is a known issue in SketchUp 2017 when safe frames is enabled (the gray boxes at the sides of the screens). I’m guessing you have VRay 3 instaled which unfortunately enabled this feature without asking for the users concent or even notifying the user about it. If that’s the case you an open the VRay asset editor and turn off safe frames from the output options. You can also disable it using the Advanced Camera Tools if you have SketchUp Pro. Otherwise you can run “Sketchup.active\_model.acti… ---
**Author:** ![kpswdl](https://avatars.discourse-cdn.com/v4/letter/k/48db29/32.png) [@kpswdl](https://forums.sketchup.com/u/kpswdl)\ **Post date:** [May 9, 2017, 4:36pm UTC](https://forums.sketchup.com/t/problem-with-2d-export-related-to-camera-setting/44363/3 "2017-05-09T16:36:22Z")
Thanks for the info, yes I have got Vray, and sorry I didn’t find the previous posts myself! I wonder if the issue still occurs if Vray is not installed but the user selects (say) the 35mm camera using the Advanced camera tools (in which case it really is a SU problem not a Vray problem…? ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [May 9, 2017, 4:40pm UTC](https://forums.sketchup.com/t/problem-with-2d-export-related-to-camera-setting/44363/4 "2017-05-09T16:40:51Z")
> [@kpswdl](#): > > I wonder if the issue still occurs if Vray is not installed… There have been no reports that I’ve seen in which this shows up without Vray. I don’t use Vray and haven’t run into this problem myself. ---
**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\ **Post date:** [November 9, 2017, 12:55am UTC](https://forums.sketchup.com/t/problem-with-2d-export-related-to-camera-setting/44363/5 "2017-11-09T00:55:26Z")
Closed on November 9, 2017, 12:55am UTC This topic was automatically closed 183 days after the last reply. New replies are no longer allowed.