Problem opening link to a shared design sent by email

I am a complete newby and have joined Sketchup in an attempt to open a link to a design emailed to me. Error message reads -
Error
Hmmm, the model was not found. It might have been deleted, or it might have been made private.

Can anyone help please?

Is the model shared on the 3D Warehouse ?

If so the author needs to share it with your user name. So give the person who shared it, your user handle “shinetrudi”.