# Outil Selection!

**URL:** <https://forums.sketchup.com/t/outil-selection/64214>\
**Category:** Pro\
**Created:** [March 15, 2018, 12:05am UTC](https://forums.sketchup.com/t/outil-selection/64214 "2018-03-15T00:05:59Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![createurdambiance](https://avatars.discourse-cdn.com/v4/letter/c/e0b2c6/32.png) [@createurdambiance](https://forums.sketchup.com/u/createurdambiance)\
**Post date:** [March 15, 2018, 12:05am UTC](https://forums.sketchup.com/t/outil-selection/64214/1 "2018-03-15T00:05:59Z")

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Je suis triste et decue, ce problème vient par intermittence, sélectionne au bout de  
quelques secondes, Je suis un peu tanné…  
Quand allez-vous régler le problèmes…  
J`ai tout essayer, mise à jour, Pilote, Carte Graphique, et rien ne fonctionne. La semaine passée celà fonctionnait bien et cette semaine rien à faire, c`est très décevant.

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**Author:** ![IanT](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/iant/32/92023_2.png) [@IanT](https://forums.sketchup.com/u/IanT)\
**Post date:** [March 15, 2018, 12:09am UTC](https://forums.sketchup.com/t/outil-selection/64214/2 "2018-03-15T00:09:03Z")

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Translated:  
I am sad and disappointed, this problem comes intermittently, selects after  
few seconds, I’m a little tanned …  
When are you going to fix the problem …  
I tried everything, update, Driver, Graphic Card, and nothing works. Last week it worked well and this week nothing to do, it is very disappointing.

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**Author:** ![simoncbevans](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/simoncbevans/32/15904_2.png) [@simoncbevans](https://forums.sketchup.com/u/simoncbevans)\
**Post date:** [March 15, 2018, 8:33am UTC](https://forums.sketchup.com/t/outil-selection/64214/3 "2018-03-15T08:33:23Z")

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Nous sommes bien désolé mais nous n’avons aucune idée do quoi vous parlez. Quelle problème??

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**Author:** ![createurdambiance](https://avatars.discourse-cdn.com/v4/letter/c/e0b2c6/32.png) [@createurdambiance](https://forums.sketchup.com/u/createurdambiance)\
**Post date:** [March 15, 2018, 1:10pm UTC](https://forums.sketchup.com/t/outil-selection/64214/4 "2018-03-15T13:10:20Z")

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Bonjour Simon

J’ ai SketchupPro depuis plusieurs années, tout allait bien.  
Je l’ ai sur 2 ordinateurs car je me déplace chez les clients aussi.  
Mais depuis quelques mois l’ outil Selection me cause des ennuis.  
Tout fonctionne et j’ ouvre mon programme un moment donné  
Et là l’ outil sélectionne après plusieurs seconde et c’ est comme si  
Tout est gelé, et le problème est parfois juste sur un computer ou sur les deux.  
J’ ai essayé le Sketchup Checkup 2017 :  
Error:Something sent wrong while retrieving the system information from tour computer.  
This may cause tests regarding système RAM , Windows version and/or graphics  
Card memory to fail.  
Error: Your computer’s system RAM ils 0MB. Sketchup requires 2 GB or more of  
System RAM.  
Error: Graphics card information is missing.  
Success: Operating system version requirement has been met!  
Succes:Graphics Card Open GL requirement has been met!  
Succes: Graphics card hardware acceleration requirement has been met!

OrdiA:.  
Leno-Promode 2355AW5  
Edition Windows 10 professionnel  
Processeur Intel (R) Core™ i7-3520M CPU@ 2.90 GHz  
Mémoire Vive Installée (RAM) 8,00 Go (7,82 Go utilisable)  
Type de système Système. D’ exploitation OS 64 Bits processeur x64  
Moteur de Intel (R) HD Graphics 4000

Ordi B:  
LENO BUREAU. 34442KF  
Windows 10 professionnel  
Professeur: Intel R Core TM i7-3667 CPU @ 2.00GHz. 2.50 Ghz  
Mémoire vive (RAM) Installée 4.00 Go (3.70 Go usable)  
Type de Système. 64- bit operating system, x64-based processor  
HD Graphics 4000 Version GL: 4.0.0 Build 10.18.10.4425

Es-ce que vous avez une idée pourquoi l’ outil sélection ne fonctionne pas bien?  
Merci de me répondre

Diane qui repond de son iPad

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**Author:** ![simoncbevans](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/simoncbevans/32/15904_2.png) [@simoncbevans](https://forums.sketchup.com/u/simoncbevans)\
**Post date:** [March 15, 2018, 2:09pm UTC](https://forums.sketchup.com/t/outil-selection/64214/5 "2018-03-15T14:09:27Z")

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Je crois que c’est un problème trop difficile pour moi. Je vais voire si quelqu’un d’autre peut vous aider.

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**Author:** ![simoncbevans](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/simoncbevans/32/15904_2.png) [@simoncbevans](https://forums.sketchup.com/u/simoncbevans)\
**Post date:** [March 15, 2018, 2:12pm UTC](https://forums.sketchup.com/t/outil-selection/64214/6 "2018-03-15T14:12:02Z")

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Guys, what she is saying is that she has run SU successfully over a number of years and runs it on two computers. Over recent months she has experienced freezing which sometimes only affects one machine and sometimes both. Looks like she is running SU 2017. Seems odd that it should have worked fine and then stopped working simultaneously on two machines for no apparent reason.

Can anyone see anything wrong in her setup?

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**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\
**Post date:** [March 15, 2018, 5:33pm UTC](https://forums.sketchup.com/t/outil-selection/64214/7 "2018-03-15T17:33:01Z")

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I think the question refers to this:

> [@Selection Tool process is slow, unbearably slow](https://forums.sketchup.com/t/selection-tool-process-is-slow-unbearably-slow/41147/):
>
> Up until yesterday SketchUp Pro 2017 was working wonderfully, now it still works great with the exception of one thing: It is impossible to triple-click or double-click select because it takes about 30 seconds for the selection tool to work and highlight the object. It freezes until then. Absolutely every other function works perfectly, it just takes half a minute to select/deselect anything. A group, a face, a line, anything. It is driving me crazy… It is not model specific either, it happens …

It is a problem with Windows 10 and Intel display drivers. There is a solution but it only applies to version 2018 Pro. Users of older versions must try installing new driver versions, or rolling them back, or other things discussed in the overly long thread I linked to.

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**Author:** ![simoncbevans](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/simoncbevans/32/15904_2.png) [@simoncbevans](https://forums.sketchup.com/u/simoncbevans)\
**Post date:** [March 16, 2018, 2:02pm UTC](https://forums.sketchup.com/t/outil-selection/64214/8 "2018-03-16T14:02:28Z")

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@createurdambiance Est-ce que vous avez bien compris ce qu’ @Anssi a écrit?

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [June 16, 2018, 6:02am UTC](https://forums.sketchup.com/t/outil-selection/64214/9 "2018-06-16T06:02:30Z")

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