# Opening my sketchup **URL:** \ **Category:** SketchUp\ **Tags:** sketchup\ **Created:** [November 17, 2022, 10:12am UTC](https://forums.sketchup.com/t/opening-my-sketchup/213376 "2022-11-17T10:12:18Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![acchi1986](https://avatars.discourse-cdn.com/v4/letter/a/3ab097/32.png) [@acchi1986](https://forums.sketchup.com/u/acchi1986)\ **Post date:** [November 17, 2022, 10:12am UTC](https://forums.sketchup.com/t/opening-my-sketchup/213376/1 "2022-11-17T10:12:18Z")
How can I know my serial number and authorization code? ---
**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\ **Post date:** [November 17, 2022, 10:26am UTC](https://forums.sketchup.com/t/opening-my-sketchup/213376/2 "2022-11-17T10:26:39Z")
There is no serial number and authorization code. You log in to SketchUp with the e-mail the subscription is assigned to. ---
**Author:** ![acchi1986](https://avatars.discourse-cdn.com/v4/letter/a/3ab097/32.png) [@acchi1986](https://forums.sketchup.com/u/acchi1986)\ **Post date:** [November 17, 2022, 10:31am UTC](https://forums.sketchup.com/t/opening-my-sketchup/213376/3 "2022-11-17T10:31:53Z")
thank you ---
**Author:** ![acchi1986](https://avatars.discourse-cdn.com/v4/letter/a/3ab097/32.png) [@acchi1986](https://forums.sketchup.com/u/acchi1986)\ **Post date:** [November 17, 2022, 10:36am UTC](https://forums.sketchup.com/t/opening-my-sketchup/213376/4 "2022-11-17T10:36:29Z")
I would also like to ask if I can upgrade my plan? ---
**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\ **Post date:** [November 17, 2022, 10:39am UTC](https://forums.sketchup.com/t/opening-my-sketchup/213376/5 "2022-11-17T10:39:32Z")
I think you can. I don’t work for SketchUp so I am not versed in the details. Perhaps @colin could tell about the details when he wakes up, I think it is still night where he is. ---
**Author:** ![dezmo](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dezmo/32/51058_2.png) [@dezmo](https://forums.sketchup.com/u/dezmo)\ **Post date:** [November 17, 2022, 10:46am UTC](https://forums.sketchup.com/t/opening-my-sketchup/213376/6 "2022-11-17T10:46:44Z")
You can get this answer form [Support - Technical Support | SketchUp Help](https://help.sketchup.com/en/contact-support/technical-question) selecting the Answer assistant\>\>See more questions… \_\_ _Once you are logged into the [Account Management Portal](https://ecom-prd.trimblepaas.com/ecom/portal#/subscription) with your Trimble ID, on the left side of the screen, you’ll see a button labeled “Plans” - Click on “Plans"._ _You should then see another button, this time near the top right, labeled “Edit Plan”. If you click on “Edit Plan”, you’ll be given the option to upgrade your subscription from Go to Pro. Under the SketchUp Pro column, click “Choose Plan” and then Continue. This will bring you to the Storefront page, where you can complete your upgrade._ _On the Storefront page, you will see the Proration deduction subtracted from the total amount._ _For more information about this process and the [Account Management Portal](https://ecom-prd.trimblepaas.com/ecom/portal#/subscription), please see this Help Center article: [https://help.sketchup.com/en/account-management-portal.](https://help.sketchup.com/en/account-management-portal.)_ ---
**Author:** ![acchi1986](https://avatars.discourse-cdn.com/v4/letter/a/3ab097/32.png) [@acchi1986](https://forums.sketchup.com/u/acchi1986)\ **Post date:** [November 17, 2022, 1:09pm UTC](https://forums.sketchup.com/t/opening-my-sketchup/213376/7 "2022-11-17T13:09:54Z")
thank you ---
**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\ **Post date:** [November 17, 2022, 2:05pm UTC](https://forums.sketchup.com/t/opening-my-sketchup/213376/8 "2022-11-17T14:05:16Z")
It looks like you successfully upgraded your Go subscription to Pro. ---
**Author:** ![acchi1986](https://avatars.discourse-cdn.com/v4/letter/a/3ab097/32.png) [@acchi1986](https://forums.sketchup.com/u/acchi1986)\ **Post date:** [November 17, 2022, 2:09pm UTC](https://forums.sketchup.com/t/opening-my-sketchup/213376/9 "2022-11-17T14:09:42Z")
Yes , after 1 hour I guess I finally installed properly the SketchUP Pro in my desktop. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [November 17, 2022, 2:27pm UTC](https://forums.sketchup.com/t/opening-my-sketchup/213376/10 "2022-11-17T14:27:53Z")
> [@acchi1986](#): > > I finally installed properly the SketchUP Pro in my desktop. Please update your forum profile to reflect that. It helps us help you.