# Not licensed?

**URL:** <https://forums.sketchup.com/t/not-licensed/301556>\
**Category:** Pro\
**Created:** [November 29, 2024, 9:30pm UTC](https://forums.sketchup.com/t/not-licensed/301556 "2024-11-29T21:30:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Peter-7](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/peter-7/32/184434_2.png) [@Peter-7](https://forums.sketchup.com/u/Peter-7)\
**Post date:** [November 29, 2024, 9:30pm UTC](https://forums.sketchup.com/t/not-licensed/301556/1 "2024-11-29T21:30:43Z")

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![Not licensed](https://global.discourse-cdn.com/sketchup/original/3X/1/5/154072bab9ddf43e7b6d3bad84c68f1ccd70c30d.png)  
On July 13 I renewed and paid for my SketchUp. I’ve been using SketchUp for several hours today.

Suddenly, when I tried opening a file, I got this strange message saying I’m not licensed. What’s going on? How can I open files now?

Peter Enns

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**Author:** ![rtches](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/rtches/32/131827_2.png) [@rtches](https://forums.sketchup.com/u/rtches)\
**Post date:** [November 29, 2024, 9:36pm UTC](https://forums.sketchup.com/t/not-licensed/301556/2 "2024-11-29T21:36:57Z")

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Logout your Trimble Account in Sketchup. Close SketchUp and open again. You will be asked to login again

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [November 29, 2024, 10:01pm UTC](https://forums.sketchup.com/t/not-licensed/301556/3 "2024-11-29T22:01:34Z")

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That can happen if on another machine you had deauthorized all devices. As rtches suggested, signing out and signing in again should get this particular machine going again.