# No reseller in my country

**URL:** <https://forums.sketchup.com/t/no-reseller-in-my-country/88975>\
**Category:** Pro\
**Created:** [February 21, 2019, 9:08pm UTC](https://forums.sketchup.com/t/no-reseller-in-my-country/88975 "2019-02-21T21:08:52Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![rolandocatanzaro](https://avatars.discourse-cdn.com/v4/letter/r/b487fb/32.png) [@rolandocatanzaro](https://forums.sketchup.com/u/rolandocatanzaro)\
**Post date:** [February 21, 2019, 9:08pm UTC](https://forums.sketchup.com/t/no-reseller-in-my-country/88975/1 "2019-02-21T21:08:52Z")

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Hi. I’m asking for help. The main problem is that Argentina does not have a reseller anymore starting today Feb 21st. So, how am I going to get the latest version of SketchUp Pro (2019) or others upgrades? Thanks anybody and cheers from Argentina.

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**Author:** ![eneroth3](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/eneroth3/32/1222_2.png) [@eneroth3](https://forums.sketchup.com/u/eneroth3)\
**Post date:** [February 21, 2019, 9:14pm UTC](https://forums.sketchup.com/t/no-reseller-in-my-country/88975/2 "2019-02-21T21:14:56Z")

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You can probably just buy directly from Trimble’s own website. It worked here in Sweden.

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**Author:** ![rolandocatanzaro](https://avatars.discourse-cdn.com/v4/letter/r/b487fb/32.png) [@rolandocatanzaro](https://forums.sketchup.com/u/rolandocatanzaro)\
**Post date:** [February 21, 2019, 9:24pm UTC](https://forums.sketchup.com/t/no-reseller-in-my-country/88975/3 "2019-02-21T21:24:30Z")

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Thanks for you opinion. You are right. But I have an existing licence that requires the reseller to send you the activation number when an upgrade is available.

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**Author:** ![eneroth3](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/eneroth3/32/1222_2.png) [@eneroth3](https://forums.sketchup.com/u/eneroth3)\
**Post date:** [February 22, 2019, 6:44am UTC](https://forums.sketchup.com/t/no-reseller-in-my-country/88975/4 "2019-02-22T06:44:12Z")

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Can’t you contact your old reseller, even if they are in the wrong region?

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**Author:** ![SketchUp3D\_de](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/sketchup3d_de/32/167_2.png) [@SketchUp3D\_de](https://forums.sketchup.com/u/SketchUp3D_de)\
**Post date:** [February 22, 2019, 12:30pm UTC](https://forums.sketchup.com/t/no-reseller-in-my-country/88975/5 "2019-02-22T12:30:03Z")

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• Customer Support Center: [Contact Sales Support](https://help.sketchup.com/contact-support/sales-question/form)

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**Author:** ![rolandocatanzaro](https://avatars.discourse-cdn.com/v4/letter/r/b487fb/32.png) [@rolandocatanzaro](https://forums.sketchup.com/u/rolandocatanzaro)\
**Post date:** [February 22, 2019, 12:47pm UTC](https://forums.sketchup.com/t/no-reseller-in-my-country/88975/6 "2019-02-22T12:47:14Z")

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I have done it but they say that they are not reseller anymore so they can’t send me what I need. I have emailed to Trimble asking for help. Let’s wait and see.

And thanks for your interest.