# Never been able to use Sketchup viewer app in my Andorid **URL:** \ **Category:** Viewer\ **Tags:** login, signin\ **Created:** [September 17, 2019, 3:45pm UTC](https://forums.sketchup.com/t/never-been-able-to-use-sketchup-viewer-app-in-my-andorid/103581 "2019-09-17T15:45:28Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![linshiyan1992](https://avatars.discourse-cdn.com/v4/letter/l/d78d45/32.png) [@linshiyan1992](https://forums.sketchup.com/u/linshiyan1992)\ **Post date:** [September 17, 2019, 3:45pm UTC](https://forums.sketchup.com/t/never-been-able-to-use-sketchup-viewer-app-in-my-andorid/103581/1 "2019-09-17T15:45:28Z")
Hi,developers from Trimble Sketchup,Thanks for Viewing my question. As a Sketchup subscriber in China,I am not able to use Sketchup Viewer in my Andorid phone it keeps on telling me to login.I use Shadowscocks to connect to Google and it’s service everything is fine except Sketchup Viewer app. I understand that there is Great Fire Wall which prevents me from connecting to your server. Please fix this problem,not only for me,for other users in China as well Thank you! ---
**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\ **Post date:** [September 17, 2019, 4:38pm UTC](https://forums.sketchup.com/t/never-been-able-to-use-sketchup-viewer-app-in-my-andorid/103581/2 "2019-09-17T16:38:17Z")
Why do you have to connect to Google? Do you have a Trimble ID? ---
**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\ **Post date:** [March 21, 2020, 3:45pm UTC](https://forums.sketchup.com/t/never-been-able-to-use-sketchup-viewer-app-in-my-andorid/103581/3 "2020-03-21T15:45:33Z")
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