# Need help recovering my Sketchup for Schools projects from a former school Microsoft account

**URL:** <https://forums.sketchup.com/t/need-help-recovering-my-sketchup-for-schools-projects-from-a-former-school-microsoft-account/348505>\
**Category:** SketchUp for Schools\
**Tags:** sketchup, advice\
**Created:** [July 21, 2026, 6:27pm UTC](https://forums.sketchup.com/t/need-help-recovering-my-sketchup-for-schools-projects-from-a-former-school-microsoft-account/348505 "2026-07-21T18:27:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Kaleaha](https://avatars.discourse-cdn.com/v4/letter/k/dfb087/32.png) [@Kaleaha](https://forums.sketchup.com/u/Kaleaha)\
**Post date:** [July 21, 2026, 6:27pm UTC](https://forums.sketchup.com/t/need-help-recovering-my-sketchup-for-schools-projects-from-a-former-school-microsoft-account/348505/1 "2026-07-21T18:27:52Z")

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Hello,

I attended Hightower High School in Fort Bend ISD in 2024 and used SketchUp for Schools with my Microsoft student account.

I transferred schools and no longer have access to my old school Microsoft account or password. I had several important architecture projects ( including mansion designs) saved in SketchUp for Schools, and I’m trying to find out if they can be recovered.

I believe my student email was similar to [Kaleaha.M1@student.fortbendisd.com](mailto:Kaleaha.M1@student.fortbendisd.com).

Is there any way to recover my SketchUp projects, or are they permanently tied to my old school Microsoft account? Any Advice would be greatly appreciated.

Thank you!

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**Author:** ![Elmtec-Adam](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/elmtec-adam/32/120483_2.png) [@Elmtec-Adam](https://forums.sketchup.com/u/Elmtec-Adam)\
**Post date:** [July 21, 2026, 6:49pm UTC](https://forums.sketchup.com/t/need-help-recovering-my-sketchup-for-schools-projects-from-a-former-school-microsoft-account/348505/2 "2026-07-21T18:49:20Z")

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I think SketchUp for schools; the files themselves are stored in the school’s (Microsoft) storage and not Trimble’s.

I _think_ only the school will be able to help you with that.

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**Author:** ![CaseyG](https://avatars.discourse-cdn.com/v4/letter/c/f14d63/32.png) [@CaseyG](https://forums.sketchup.com/u/CaseyG)\
**Post date:** [July 29, 2026, 4:07pm UTC](https://forums.sketchup.com/t/need-help-recovering-my-sketchup-for-schools-projects-from-a-former-school-microsoft-account/348505/3 "2026-07-29T16:07:54Z")

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Hi @Kaleaha, thanks for reaching out about your files. Unfortunately there is not anything I can do to help you out. We have no way to access files that are saved to Google or Microsoft accounts. I would recommend getting in touch with your school to see if they can help you out.