# Need "Blank modeling area with Intel graphics" Help article **URL:** \ **Category:** Help Center - Report a Problem\ **Created:** [June 18, 2019, 6:08am UTC](https://forums.sketchup.com/t/need-blank-modeling-area-with-intel-graphics-help-article/97373 "2019-06-18T06:08:16Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\ **Post date:** [June 18, 2019, 6:08am UTC](https://forums.sketchup.com/t/need-blank-modeling-area-with-intel-graphics-help-article/97373/1 "2019-06-18T06:08:16Z")
Continuing the discussion from [Blank screen category](https://forums.sketchup.com/t/blank-screen-category/97336): > [@Blank screen category](https://forums.sketchup.com/t/blank-screen-category/97336/3): > > Also under the Help / User Guide chapter … [Fixing an Issue in SketchUp](https://help.sketchup.com/en/sketchup/fixing-issue-sketchup) > … it would help if a page entitled “ **Blank modeling area with Intel graphics** ” be created explaining what sages have to tell new users almost daily … switch off Fast Feedback or get a better GPU / computer. * * * **EDIT** : I **DO** see that there is an AnswerDash panel for this already written up. This could be copied as the main Help article. (And it has Katya’s form link already.) * * * Katya’s tutorial form link might also be useful. > [@Blank Screen? Fill out this form and get the top solutions!](https://forums.sketchup.com/t/blank-screen-fill-out-this-form-and-get-the-top-solutions/79673): > > Whoever has this blank screen problem, whether it’s a grey screen, white screen, black screen, or green screen, please fill out this form, as we are trying to collect data on what kind of graphics cards and computers are being affected. Also, the top fixes are at the end of this form, depending on your configuration: [Blank Screen in SketchUp Issue](https://goo.gl/forms/RQEr2Au1KGdW8smD2) We’re seeing a lot of Microsoft Surfaces with this issue, especially. Those computers don’t generally have a 3D-class graphics card, so technically d… ---
**Author:** ![Katya](https://avatars.discourse-cdn.com/v4/letter/k/d07c76/32.png) [@Katya](https://forums.sketchup.com/u/Katya)\ **Post date:** [July 23, 2019, 7:16pm UTC](https://forums.sketchup.com/t/need-blank-modeling-area-with-intel-graphics-help-article/97373/2 "2019-07-23T19:16:16Z")
This issue should be addressed for most users for the 2019.2 release, which you can get by re-downloading 2019: [Download All | SketchUp](https://www.sketchup.com/download/all) Now Fast Feedback is unchecked if SketchUp doesn’t see an NVIDIA or AMD graphics card. Users who experience slowdowns when they only have an integrated Intel card might want to try re-checking Fast Feedback in Preferences \> OpenGL. ---
**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\ **Post date:** [July 23, 2019, 9:31pm UTC](https://forums.sketchup.com/t/need-blank-modeling-area-with-intel-graphics-help-article/97373/3 "2019-07-23T21:31:56Z")
Actually, **THIS** issue is a help article issue, not the technical graphics issue. The need for a help article results from people still running old versions under low end integrated graphics GPUs. This scenario will still exist for users pre-2019, so the help article issue is not solved. ---
**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\ **Post date:** [September 22, 2019, 10:13am UTC](https://forums.sketchup.com/t/need-blank-modeling-area-with-intel-graphics-help-article/97373/4 "2019-09-22T10:13:01Z")
BUMP - Still not fulfilled. ---
**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\ **Post date:** [December 21, 2019, 10:13am UTC](https://forums.sketchup.com/t/need-blank-modeling-area-with-intel-graphics-help-article/97373/5 "2019-12-21T10:13:03Z")
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