# My.sketchup worked, sketchup free not working

**URL:** <https://forums.sketchup.com/t/my-sketchup-worked-sketchup-free-not-working/55794>\
**Category:** SketchUp Free\
**Created:** [November 21, 2017, 5:20am UTC](https://forums.sketchup.com/t/my-sketchup-worked-sketchup-free-not-working/55794 "2017-11-21T05:20:13Z")\
**Posts on this page:** 1\
**Showing post:** 14

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**Author:** ![bugra](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/bugra/32/33481_2.png) [@bugra](https://forums.sketchup.com/u/bugra)\
**Post date:** [December 6, 2017, 6:57pm UTC](https://forums.sketchup.com/t/my-sketchup-worked-sketchup-free-not-working/55794/14 "2017-12-06T18:57:54Z")

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Those of you with this problem, please try accessing SketchUp Free through this URL:

[https://app.sketchup.com/app?webgl1=true](https://app.sketchup.com/app?webgl1=true)

We currently have an issue with the way we are detecting WebGL2 support, which we will be fixing soon.

Thanks!

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