# Models won't open in v2019/2020, only if saved as 2016 file..? **URL:** \ **Category:** SketchUp\ **Created:** [February 12, 2020, 9:39am UTC](https://forums.sketchup.com/t/models-wont-open-in-v2019-2020-only-if-saved-as-2016-file/116168 "2020-02-12T09:39:10Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![coru](https://avatars.discourse-cdn.com/v4/letter/c/77aa72/32.png) [@coru](https://forums.sketchup.com/u/coru)\ **Post date:** [February 12, 2020, 9:39am UTC](https://forums.sketchup.com/t/models-wont-open-in-v2019-2020-only-if-saved-as-2016-file/116168/1 "2020-02-12T09:39:10Z")
Hi, our office recently switched to SU 2019(trial)/2020(plan) on our MacBooks with 16 GB RAM. On both SU-versions we experienced the problem, that upon trying to open a file SU goes into “not responding”-mode and freezes there. I once left it there and the file opened somewhere around the next 15-30 minutes, slowing down the whole computer. this went for older files as well as files built with v2019. We now tried to open a specific file built with v2017 with a make 2017 version to save it as 2016. Surprisingly, this worked and the file would open in 2020. Why won’t SU 2019/2020 open our files and what can we do to make it work? ---
**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\ **Post date:** [February 12, 2020, 9:55am UTC](https://forums.sketchup.com/t/models-wont-open-in-v2019-2020-only-if-saved-as-2016-file/116168/2 "2020-02-12T09:55:07Z")
Without an example anyone would be guessing. The are often open issues when model objects are far from the origin. There is also a bug that happens sometimes with text objects that they get sent off into the far regions of virtual space. > [@CTEXT (text leader) Problem with Validity Check](https://forums.sketchup.com/t/ctext-text-leader-problem-with-validity-check/100901/8): > > To anyone else following this topic: @pwharton shared an example via PM and it turns out that the issue is the SketchUp 2019 variation of the stray text bug that plagued earlier versions. This bug is triggered when you attach a leader text to an entity (especially a face) and then subsequently edit the model in a way that cause SketchUp to delete that face or merge it with another adjacent face. Before 2019 the text would fly off to an impossible distance, causing severe issues in zoom and orb… Here is a Ruby snippet posted here that fixes these models … > [@Need Help to fix my SKP file!](https://forums.sketchup.com/t/need-help-to-fix-my-skp-file/97651/19): > > Here’s a fuller version of @eneroth3 's code. It checks for rogue Text in both the model’s entities and all definitions. It also switches any problem-text’s layer and visibility ‘on’, then moves the Text to the ORIGIN [0,0,0]. It also tries to force the model to zoom-extents after the text is relocated… Finally it selects the problem-text [in the Model] and allows the user to press Delete to erase it if desired. model = Sketchup.active\_model model.start\_operation("TextCheck", false) ss = mo… ---
**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\ **Post date:** [August 13, 2020, 5:55pm UTC](https://forums.sketchup.com/t/models-wont-open-in-v2019-2020-only-if-saved-as-2016-file/116168/3 "2020-08-13T17:55:11Z")
This topic was automatically closed 183 days after the last reply. New replies are no longer allowed.