# Model Lost in Zoom Extent

**URL:** <https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885>\
**Category:** SketchUp\
**Created:** [August 2, 2018, 1:24am UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885 "2018-08-02T01:24:45Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Oliverlily1](https://avatars.discourse-cdn.com/v4/letter/o/96bed5/32.png) [@Oliverlily1](https://forums.sketchup.com/u/Oliverlily1)\
**Post date:** [August 2, 2018, 1:24am UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/1 "2018-08-02T01:24:45Z")

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I was working on my model and clicked something, which sent the model in Zoom Extent. I have been unable to Zoom out. Never had a problem before. I decided to close the file and then restart it, but I may have made a mistake when I saved changes before closing. Can anyone help to resolve this issue. Thanks, Glenn  
[bsb1485@gmail.com](mailto:bsb1485@gmail.com)

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [August 2, 2018, 1:31am UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/2 "2018-08-02T01:31:23Z")

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Can you upload the SKP file so we can see what you’ve got?

Do you have any groups or components in the model? One option would be to select one of them in Outliner, right click and choose Zoom Selection. You still need to sort out why Zoom Extents makes the model appear to disappear. Commonly that occurs when a label or text element is positioned at a great distance from the origin but there are other possibilities as well.

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**Author:** ![eneroth3](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/eneroth3/32/1222_2.png) [@eneroth3](https://forums.sketchup.com/u/eneroth3)\
**Post date:** [August 2, 2018, 5:50am UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/3 "2018-08-02T05:50:35Z")

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Probably an invalid (NAN) coordinate of a 2D text as a result of it being attached to a face being modified. Happens sometimes. I made a small snippet to purge these but I can’t remember where I put it. Should be somewhere on the forum.

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**Author:** ![Geo](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/geo/32/82_2.png) [@Geo](https://forums.sketchup.com/u/Geo)\
**Post date:** [August 2, 2018, 12:34pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/4 "2018-08-02T12:34:48Z")

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> [@eneroth3](#):
>
> I made a small snippet to purge these but I can’t remember where I put it.  
> Should be somewhere on the forum.

Your code, madam. 😁

> [@I've also bumped into the Zoom Extents Bug](https://forums.sketchup.com/t/ive-also-bumped-into-the-zoom-extents-bug/58778/6):
>
> Wait! I think I’ve gotten a similar error when moving around vertices of a face having a 2D text added to it. I’ve downloaded your model and it seems to be the same problem smiley . If you run this code you’ll see that one text is at the position NaN, NaN, NaN. Sketchup.active\_model.active\_entities.grep(Sketchup::Text).map { |t| t.point.to\_a } The following code deletes the invalid text but doesn’t update the bounding box of the model, meaning rendering is still off. Saving and reopening th…

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**Author:** ![eneroth3](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/eneroth3/32/1222_2.png) [@eneroth3](https://forums.sketchup.com/u/eneroth3)\
**Post date:** [August 2, 2018, 2:09pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/5 "2018-08-02T14:09:49Z")

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Thanks! New I had left it somewhere!

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**Author:** ![Oliverlily1](https://avatars.discourse-cdn.com/v4/letter/o/96bed5/32.png) [@Oliverlily1](https://forums.sketchup.com/u/Oliverlily1)\
**Post date:** [August 2, 2018, 2:51pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/6 "2018-08-02T14:51:29Z")

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Dave thanks for the reply. Attached is the Rosemont model in zoom extent

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**Author:** ![slbaumgartner](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/slbaumgartner/32/7302_2.png) [@slbaumgartner](https://forums.sketchup.com/u/slbaumgartner)\
**Post date:** [August 2, 2018, 2:59pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/7 "2018-08-02T14:59:19Z")

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No attachment! Please try again.

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [August 2, 2018, 3:27pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/8 "2018-08-02T15:27:30Z")

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As @slbaumgartner indicated, the file didn’t get attached, If it’s larger than 3 Mb, upload it to DropBox and share the link.

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**Author:** ![Oliverlily1](https://avatars.discourse-cdn.com/v4/letter/o/96bed5/32.png) [@Oliverlily1](https://forums.sketchup.com/u/Oliverlily1)\
**Post date:** [August 2, 2018, 6:07pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/9 "2018-08-02T18:07:42Z")

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Dave sorry for the delay. I am sending a link to the model in Dropbox. [https://www.dropbox.com/preview/1232%20Rosemont%20Sketchup/1232%20Rosemont%20.skp?role=personal](https://www.dropbox.com/preview/1232%20Rosemont%20Sketchup/1232%20Rosemont%20.skp?role=personal)  
Please let me know if you need anything else. Thanks, Glenn

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [August 2, 2018, 6:12pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/10 "2018-08-02T18:12:28Z")

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You need to share the folder so it can be accessed.

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**Author:** ![Oliverlily1](https://avatars.discourse-cdn.com/v4/letter/o/96bed5/32.png) [@Oliverlily1](https://forums.sketchup.com/u/Oliverlily1)\
**Post date:** [August 2, 2018, 9:09pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/11 "2018-08-02T21:09:28Z")

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Dave, have you receive my dropbox share sketchup file? Glenn

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [August 2, 2018, 9:19pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/12 "2018-08-02T21:19:40Z")

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As I wrote 3 hours ago, you need to share the folder so it is accessible. DropBox says the file doesn’t exist at that link.

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<div class="post-metadata">

**Author:** ![Oliverlily1](https://avatars.discourse-cdn.com/v4/letter/o/96bed5/32.png) [@Oliverlily1](https://forums.sketchup.com/u/Oliverlily1)\
**Post date:** [August 2, 2018, 9:19pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/13 "2018-08-02T21:19:58Z")

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Dave have you received my dropbox sketchup file 1232 Rosemont ?  
Glenn

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<div class="post-metadata">

**Author:** ![Oliverlily1](https://avatars.discourse-cdn.com/v4/letter/o/96bed5/32.png) [@Oliverlily1](https://forums.sketchup.com/u/Oliverlily1)\
**Post date:** [August 2, 2018, 9:21pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/14 "2018-08-02T21:21:04Z")

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Dave, I am not sure I am getting through. Glenn

Barry Blakesley/Glenn Smith

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [August 2, 2018, 9:21pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/15 "2018-08-02T21:21:57Z")

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For the third time, you need to share the DropBox folder to make it accessible. The link you provided doesn’t work.

> [@Oliverlily1](#):
>
> Dave, I am not sure I am getting through.

It seems like I’m not getting through to you.

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<div class="post-metadata">

**Author:** ![Oliverlily1](https://avatars.discourse-cdn.com/v4/letter/o/96bed5/32.png) [@Oliverlily1](https://forums.sketchup.com/u/Oliverlily1)\
**Post date:** [August 2, 2018, 10:12pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/16 "2018-08-02T22:12:31Z")

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Sorry Dave I am sure you are getting annoyed. I sent a link only the first time. I have tried to Share my file using your email address, which comes up 3 way. Dave [sketchup@discoursemail.com](mailto:sketchup@discoursemail.com) , [sketchup@discoursemail.com](mailto:sketchup@discoursemail.com) and [Sketchup+858d487723a9ca418b1ae899b9b0c086@discoursemail.com](mailto:Sketchup+858d487723a9ca418b1ae899b9b0c086@discoursemail.com) - If none of these are correct, please send the right one.  
You should get a request to view the file. No preview avail, but you can download the file.

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [August 2, 2018, 10:15pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/17 "2018-08-02T22:15:23Z")

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Just make the folder public and share the link here.

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**Author:** ![Oliverlily1](https://avatars.discourse-cdn.com/v4/letter/o/96bed5/32.png) [@Oliverlily1](https://forums.sketchup.com/u/Oliverlily1)\
**Post date:** [August 2, 2018, 10:42pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/18 "2018-08-02T22:42:08Z")

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Here is the link to the folder. [https://www.dropbox.com/sh/rjwjq3curswwo3y/AABSor5Y7RWWslbSGSdP1KtPa?dl=0](https://www.dropbox.com/sh/rjwjq3curswwo3y/AABSor5Y7RWWslbSGSdP1KtPa?dl=0)

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**Author:** ![slbaumgartner](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/slbaumgartner/32/7302_2.png) [@slbaumgartner](https://forums.sketchup.com/u/slbaumgartner)\
**Post date:** [August 2, 2018, 10:54pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/19 "2018-08-02T22:54:14Z")

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Your model has a couple of text objects that have suffered the bug that sends them off to infinity. It’s fixable but too big for me to send back the result just now.

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [August 2, 2018, 11:05pm UTC](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885/20 "2018-08-02T23:05:35Z")

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I’ve fixed the file and I’m uploading it back to DropBox.

[Next page](https://forums.sketchup.com/t/model-lost-in-zoom-extent/73885.md?page=2)
