# Measurements not working with tape measure or drawing (SketchUp for Web) **URL:** \ **Category:** SketchUp for Web\ **Created:** [January 18, 2025, 9:20pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401 "2025-01-18T21:20:30Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![NickNR](https://avatars.discourse-cdn.com/v4/letter/n/bcef8e/32.png) [@NickNR](https://forums.sketchup.com/u/NickNR)\ **Post date:** [January 18, 2025, 9:20pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/1 "2025-01-18T21:20:30Z")
I’d appreciate reassurance that I’m not going mad! I’ve been using SketchUp for years and am a pretty accomplished novice. I’ve been trying to start a new model with a simple square. 1. I drag to the rough size on the plane I want. 2. I type the directions I want (separated by a comma). The desired dimensions are shown in the measurements box. 3. I hit ENTER and release the mouse button. 4. The rectangle is drawn where I left the pointer i.e. not to the dimensions I typed. So then I tried using the Tape Measure to draw guides. I get exactly the same result. I cleared my cache, restarted my machine, used a different browser, used a different machine, opened old (saved) models. Same result. This is such a natural way of working for me I can’t believe it is user error… This is one of the models (haven’t been able to draw anything useful yet!) [SketchUp](https://app.sketchup.com/share/tc/europe/PgonMz6l_vg?stoken=WX4hgAVuOmOSYDn1hMSRWw1zeLtbmFZehm1TqXpHaJYQ5J1uaDoFbJAAsLOnqDI4&source=web) ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [January 18, 2025, 9:21pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/2 "2025-01-18T21:21:50Z")
Download the file to your computer and share the .skp file here. The link you provided only allows us to view your model but not actually work with it. ---
**Author:** ![bmike](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/bmike/32/225451_2.png) [@bmike](https://forums.sketchup.com/u/bmike)\ **Post date:** [January 18, 2025, 9:24pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/3 "2025-01-18T21:24:18Z")
Don’t hold the mouse button. R for rectangle Click first corner Click second corner Type length, length Enter ---
**Author:** ![NickNR](https://avatars.discourse-cdn.com/v4/letter/n/bcef8e/32.png) [@NickNR](https://forums.sketchup.com/u/NickNR)\ **Post date:** [January 18, 2025, 9:45pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/4 "2025-01-18T21:45:00Z")
[Whats up with dimensions.skp](https://forums.sketchup.com/uploads/short-url/5pl6jJuk3dFZyoGuSLGIbrkC37G.skp) (77.6 KB) Thanks both. This is just a few lines. @bmike One other thing. The keyboard shortcuts I used to use with the desktop version of SketchUp don’t seem to work with the Web version. I tried exactly as you said. Hitting enter just draws it where I left the mouse ---
**Author:** ![bmike](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/bmike/32/225451_2.png) [@bmike](https://forums.sketchup.com/u/bmike)\ **Post date:** [January 18, 2025, 9:47pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/5 "2025-01-18T21:47:43Z")
Did you click once, click the second corner then type? ---
**Author:** ![NickNR](https://avatars.discourse-cdn.com/v4/letter/n/bcef8e/32.png) [@NickNR](https://forums.sketchup.com/u/NickNR)\ **Post date:** [January 18, 2025, 9:50pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/6 "2025-01-18T21:50:36Z")
Yes. I actually just fired up an old laptop with Make 2017 on it and that still works fine. This is feeling like what we used to call an undocumented feature… ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [January 18, 2025, 9:52pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/7 "2025-01-18T21:52:06Z")
I’m not having any difficulty drawing things to specified dimensions in SketchUp Go with your model. What web browser are you using? ---
**Author:** ![NickNR](https://avatars.discourse-cdn.com/v4/letter/n/bcef8e/32.png) [@NickNR](https://forums.sketchup.com/u/NickNR)\ **Post date:** [January 18, 2025, 9:53pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/8 "2025-01-18T21:53:23Z")
I tried Chrome (just updated) and Edge. Are you using the free Web version? ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [January 18, 2025, 9:55pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/9 "2025-01-18T21:55:27Z")
I’m using SketchUp Go but it’s the same web based code. I’m using Chrome as well. ---
**Author:** ![Wo3Dan](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/wo3dan/32/7450_2.png) [@Wo3Dan](https://forums.sketchup.com/u/Wo3Dan)\ **Post date:** [January 18, 2025, 10:31pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/10 "2025-01-18T22:31:46Z")
> [@NickNR](#): > > Are you using the free Web version? Using Chrome and SketchUp Web Free. No issue drawing or scaling to exact dimensions with ‘Line’ tool or ‘Rectangle’ tool. ---
**Author:** ![NickNR](https://avatars.discourse-cdn.com/v4/letter/n/bcef8e/32.png) [@NickNR](https://forums.sketchup.com/u/NickNR)\ **Post date:** [January 18, 2025, 10:37pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/11 "2025-01-18T22:37:54Z")
Thanks for letting me know. It’s so strange. I can’t find any settings that would change the behaviour. ---
**Author:** ![Wo3Dan](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/wo3dan/32/7450_2.png) [@Wo3Dan](https://forums.sketchup.com/u/Wo3Dan)\ **Post date:** [January 18, 2025, 10:40pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/12 "2025-01-18T22:40:28Z")
> [@NickNR](#): > > I can’t find any settings that would change the behaviour. Maybe trying another keyboard? ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [January 18, 2025, 10:41pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/13 "2025-01-18T22:41:09Z")
Wireless keyboard? ---
**Author:** ![ateliernab](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ateliernab/32/198399_2.png) [@ateliernab](https://forums.sketchup.com/u/ateliernab)\ **Post date:** [January 18, 2025, 10:43pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/14 "2025-01-18T22:43:15Z")
> [@NickNR](#): > > I type the directions I want (separated by a comma). The desired dimensions are shown in the measurements box. what country are you from ? separating with a comma works in anglo-saxon countries, they us a decimal dot and a comma to separate. the rest of us (most of us) use a decimal comma and a semicolon ( ; ) to separate. in that case, trying to make a rectangle using a comma would make a rectangle with only one dimension, resulting in a… weird result. ---
**Author:** ![NickNR](https://avatars.discourse-cdn.com/v4/letter/n/bcef8e/32.png) [@NickNR](https://forums.sketchup.com/u/NickNR)\ **Post date:** [January 18, 2025, 11:31pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/15 "2025-01-18T23:31:53Z")
I’m UK so dot for decimal and comma to separate. It really seems like hitting enter is the problem (it doesn’t do anything). ---
**Author:** ![NickNR](https://avatars.discourse-cdn.com/v4/letter/n/bcef8e/32.png) [@NickNR](https://forums.sketchup.com/u/NickNR)\ **Post date:** [January 18, 2025, 11:32pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/16 "2025-01-18T23:32:50Z")
It’s actually the laptop keyboard. Two different laptops though so I think I can rule that out. ---
**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\ **Post date:** [April 20, 2025, 1:20pm UTC](https://forums.sketchup.com/t/measurements-not-working-with-tape-measure-or-drawing-sketchup-for-web/309401/17 "2025-04-20T13:20:41Z")
Closed on April 20, 2025, 1:20pm UTC This topic was automatically closed after 91 days. New replies are no longer allowed.