# Manage activations **URL:** \ **Category:** Pro\ **Tags:** licensing\ **Created:** [April 28, 2021, 11:44am UTC](https://forums.sketchup.com/t/manage-activations/162548 "2021-04-28T11:44:11Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![workinghard](https://avatars.discourse-cdn.com/v4/letter/w/b487fb/32.png) [@workinghard](https://forums.sketchup.com/u/workinghard)\ **Post date:** [April 28, 2021, 11:44am UTC](https://forums.sketchup.com/t/manage-activations/162548/1 "2021-04-28T11:44:11Z")
You are using SketcUp Pro on too many machines…or manage your activations below. I have signed out in all other machines, the annual plan is “active” but I simply cannot get in SketchUp Pro. Help please ---
**Author:** ![workinghard](https://avatars.discourse-cdn.com/v4/letter/w/b487fb/32.png) [@workinghard](https://forums.sketchup.com/u/workinghard)\ **Post date:** [April 28, 2021, 12:37pm UTC](https://forums.sketchup.com/t/manage-activations/162548/2 "2021-04-28T12:37:59Z")
Could someone please tell me who to contact? I cannot use SketchUp and dead lines are running out!! ---
**Author:** ![paul.millet](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/paul.millet/32/236258_2.png) [@paul.millet](https://forums.sketchup.com/u/paul.millet)\ **Post date:** [April 28, 2021, 12:53pm UTC](https://forums.sketchup.com/t/manage-activations/162548/3 "2021-04-28T12:53:04Z")
Hello, signing out on a computer is not enough to “release” a licence. You need to pick remove licence in the licence manager to be able to use it on another computer (go to help \> manage licencing) > **[Authorizing or Removing a License | SketchUp Help](https://help.sketchup.com/en/sketchup/authorizing-or-removing-license)** > > Note: SketchUp Subscriptions are managed by signing in, there is no license to add or remove in the software itself. If you wish to de-authorize a computer you can do so in the Trimble Account Manager. When you authorize a license, you add your... ---
**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\ **Post date:** [April 28, 2021, 1:00pm UTC](https://forums.sketchup.com/t/manage-activations/162548/4 "2021-04-28T13:00:33Z")
Do you have a classic license or a subscription (‘Annual plan’?) For subscription plans, go to [myaccount.trimble.com](http://myaccount.trimble.com) and sign in with the right email. Check the Member section if that email has ‘Product access’ Check 'My Products on the left, then choose 'View Included Apps. At the bottom right of the SketchUp Pro product, you will find the ‘Manage devices’ button. This will trigger the systems to be needing a new sign in inside the products (SketchUp or LayOut) So log out and then back in. > [@Trimble Account Dashboard](https://forums.sketchup.com/t/trimble-account-dashboard/161206/4): > > Login Manage your Subscription to SketchUp. In the browser, go to [myaccount.trimble.com](http://myaccount.trimble.com) and log in with the email address you used to purchase the subscription. Choose the account under which it says “Purchased via reseller…” or the company account Members On the left side, click on the 'Members' section. This is where you can add users and choose the role of each of them. It is likely that the email address with which you purchased the subscription is already listed, as this is the 'Account Ow… ---
**Author:** ![workinghard](https://avatars.discourse-cdn.com/v4/letter/w/b487fb/32.png) [@workinghard](https://forums.sketchup.com/u/workinghard)\ **Post date:** [April 28, 2021, 1:32pm UTC](https://forums.sketchup.com/t/manage-activations/162548/5 "2021-04-28T13:32:54Z")
> [@MikeWayzovski](#): > > Do you have a classic license or a subscription (‘Annual plan’?) > For subscription plans, go to [myaccount.trimble.com](http://myaccount.trimble.com) and sign in with the right email. > Check the Member section if that email has ‘Product access’ > Check 'My Products on the left, then choose 'View Included Apps. > At the bottom right of the SketchUp Pro product, you will find the ‘Manage devices’ button. > This will trigger the systems to be needing a new sign in inside the products (SketchUp or LayOut) > So log out and then back in. > > [Trimble Account Dashboard - #4 by MikeWayzovski](https://forums.sketchup.com/t/trimble-account-dashboard/161206/4) ![license](https://global.discourse-cdn.com/sketchup/original/3X/8/4/84457e2d3f07f7d6d84fd484814b1905447011bb.jpeg) Thanks for the tip. I hope you can see the pic. We have several subscriptions licenses in the company. I have one myself I use in two computers (1 x pc at work and 1 x pc home). First time I see this issue when launching the program. I do not see the “Manage devices” button anywhere in my screen. Regards EDIT-----silly me it, the button was just right there under each product. Thanks again ---
**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\ **Post date:** [April 28, 2021, 1:42pm UTC](https://forums.sketchup.com/t/manage-activations/162548/6 "2021-04-28T13:42:12Z")
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