# Make 2017 problems loading **URL:** \ **Category:** SketchUp\ **Created:** [April 7, 2017, 7:22pm UTC](https://forums.sketchup.com/t/make-2017-problems-loading/42583 "2017-04-07T19:22:41Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![daddywoofdawg](https://avatars.discourse-cdn.com/v4/letter/d/a587f6/32.png) [@daddywoofdawg](https://forums.sketchup.com/u/daddywoofdawg)\ **Post date:** [April 7, 2017, 7:22pm UTC](https://forums.sketchup.com/t/make-2017-problems-loading/42583/1 "2017-04-07T19:22:41Z")
I’m have problems trying to upgrade from make 2015 to make 2017.I would leave it at 2015 but some of the stuff I want to download form the 3d warehouse says i need 2017. When I try to download 2017 I get this.(see screen shots) I’m using win7 but have 6gig memory,1 TB drive crossfire Video card,so My system can handle it.I would upgrade Win to 10 but I have driver issues and not updates for My video card. (alienware M17x) [![](https://global.discourse-cdn.com/sketchup/original/3X/8/4/84bd1e26ead42340f3b855d3190e82c70c395c20.png) ](https://dl.dropboxusercontent.com/s/sjbuf9ud0qapdgk/Screenshot%202017-04-07%2013.50.15.png?dl=0) [![](https://global.discourse-cdn.com/sketchup/original/3X/d/c/dc5728f69cdd728f778bfbe4c48f065eb0eca022.png) ](https://dl.dropboxusercontent.com/s/vrxw5407ww5ah9r/Screenshot%202017-04-07%2014.10.45.png?dl=0) ---
**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\ **Post date:** [April 7, 2017, 8:07pm UTC](https://forums.sketchup.com/t/make-2017-problems-loading/42583/2 "2017-04-07T20:07:17Z")
Read the pinned topic by the SketchUp Team, part **5** : > [@Important Update on a few Potential SketchUp 2017 issues on Windows](https://forums.sketchup.com/t/important-update-on-a-few-potential-sketchup-2017-issues-on-windows/40186): > > QUICK UPDATE! In case you hadn’t heard, we just released SketchUp Pro 2018 which has some fixes that should help with some of these crashes. If you’d like to give it a try, please download the 30-day trial [here](http://www.sketchup.com/download/all/). Howdy everybody! As you may have noticed, SketchUp Pro 2017 M2 (maintenance release 2) is here! Like the earlier SketchUp 2017 releases, this release requires your system meets our minimum requirements for installing SketchUp 2017 as defined [here](https://help.sketchup.com/en/article/36208). Make sure your system meets these r… ---
**Author:** ![RLGL](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/rlgl/32/44295_2.png) [@RLGL](https://forums.sketchup.com/u/RLGL)\ **Post date:** [April 7, 2017, 9:24pm UTC](https://forums.sketchup.com/t/make-2017-problems-loading/42583/3 "2017-04-07T21:24:16Z")
Sketchup 2017 is 64 bit, it will not run on a 32 bit OS ---
**Author:** ![daddywoofdawg](https://avatars.discourse-cdn.com/v4/letter/d/a587f6/32.png) [@daddywoofdawg](https://forums.sketchup.com/u/daddywoofdawg)\ **Post date:** [April 7, 2017, 11:32pm UTC](https://forums.sketchup.com/t/make-2017-problems-loading/42583/4 "2017-04-07T23:32:04Z")
but i have 64 bit OS and computer ---
**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\ **Post date:** [April 8, 2017, 3:38am UTC](https://forums.sketchup.com/t/make-2017-problems-loading/42583/5 "2017-04-08T03:38:19Z")
> [@daddywoofdawg](#): > > but i have 64 bit OS and computer Just go to the pinned topic I give above, and follow the link to Microsoft download, and get the C Runtime for 64-bit and then install it manually. Reboot, and try to reinstall SketchUp 2017. ---
**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\ **Post date:** [July 8, 2017, 11:25am UTC](https://forums.sketchup.com/t/make-2017-problems-loading/42583/7 "2017-07-08T11:25:52Z")
Closed on July 8, 2017, 11:25am UTC This topic was automatically closed after 91 days. New replies are no longer allowed.