# Lost model

**URL:** <https://forums.sketchup.com/t/lost-model/130161>\
**Category:** SketchUp for Web\
**Created:** [July 2, 2020, 8:49pm UTC](https://forums.sketchup.com/t/lost-model/130161 "2020-07-02T20:49:48Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![sammyhutton](https://avatars.discourse-cdn.com/v4/letter/s/bc79bd/32.png) [@sammyhutton](https://forums.sketchup.com/u/sammyhutton)\
**Post date:** [July 2, 2020, 8:49pm UTC](https://forums.sketchup.com/t/lost-model/130161/1 "2020-07-02T20:49:48Z")

</div>

Hi I am using SketchUp free (web based format) on a PC laptop. I was in the middle of drawing (nothing unusual, just extruding a shape) and everything went white and the whole model dissapeared. Everything! All that is left is some text. I’ve tried opening/closing file and selecting and unselecting all the boxes I can possibly click on. After some research I found this on the forum: [Everything disappeared in my file - #6 by Cinthya5](https://forums.sketchup.com/t/everything-disappeared-in-my-file/67821/6)  
which seems to be a similar problem. Hopefully by following the instructions to copy and everything in the file and paste to a new one I can recover some work but as its sketchup free it works differently to normal sketchup and I am only learning I can’t seem to do it. As it’s just blank I cant see what I’m copying, is there a way to copy everything in the model and paste to a new file? If I do Ctrl C and Ctrl V that does not work. I really hope someone can help, I have just lost 4 days work :(. Sam

---

<div class="post-metadata">

**Author:** ![McGordon](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@McGordon](https://forums.sketchup.com/u/McGordon)\
**Post date:** [July 2, 2020, 9:03pm UTC](https://forums.sketchup.com/t/lost-model/130161/2 "2020-07-02T21:03:18Z")

</div>

If you upload your SketchUp file here, we might be able to recover something from your file.

---

<div class="post-metadata">

**Author:** ![sammyhutton](https://avatars.discourse-cdn.com/v4/letter/s/bc79bd/32.png) [@sammyhutton](https://forums.sketchup.com/u/sammyhutton)\
**Post date:** [July 3, 2020, 12:38pm UTC](https://forums.sketchup.com/t/lost-model/130161/3 "2020-07-03T12:38:33Z")

</div>

McGordon, thanks for your swift reply. My amazing friend has actually managed to fix it 🙂 Phew!

---

<div class="post-metadata">

**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/70101_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [July 3, 2020, 4:27pm UTC](https://forums.sketchup.com/t/lost-model/130161/4 "2020-07-03T16:27:36Z")

</div>

Could you say what they did to fix things?

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [October 2, 2020, 12:49pm UTC](https://forums.sketchup.com/t/lost-model/130161/5 "2020-10-02T12:49:52Z")

</div>

This topic was automatically closed after 91 days. New replies are no longer allowed.