# Lost Files in Trimble Connect **URL:** \ **Category:** SketchUp Free\ **Created:** [May 4, 2020, 11:39am UTC](https://forums.sketchup.com/t/lost-files-in-trimble-connect/124302 "2020-05-04T11:39:12Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![Poke](https://avatars.discourse-cdn.com/v4/letter/p/8dc957/32.png) [@Poke](https://forums.sketchup.com/u/Poke)\ **Post date:** [May 13, 2020, 9:59pm UTC](https://forums.sketchup.com/t/lost-files-in-trimble-connect/124302/5 "2020-05-13T21:59:47Z")
@sarahPG Where did you find the files again? I only ask as I was working on a personal project a couple of weeks back. Now I’ve come back to it, both files I had saved in sketchup web have vanished. I’ve had a look in trimble (think it made me sign in there, so not sure that is where I was saving them), but I’d be surprised they’ve gone completely. Does anyone know if theres a time limit that files saved in sketchup web (free) are stored for before deletion? Didn’t want to start a complete new thread if its a common issue for noobs. Thanks in advance. EDIT: Ignore the above. Found the (blindingly obvious) suggestion in this thread ( [Files gone! - #17 by pjmnoble](https://forums.sketchup.com/t/files-gone/117471/17) ) to check that I was signing in with the same account. Well, whaddaya know! --- _[View the full topic](https://forums.sketchup.com/t/lost-files-in-trimble-connect/124302)._