Login error sketchup for edu

Hi, we are using the free sketchup for schools app via google chrome.
none of our students can sign in, the app is on for everybody.

It looks like it is going to work, then when they click the account to use it comes back with “Are you in the right place?”

Could our domain be whitelisted pls?

@msmith88 Sure, what is your school’s domain?

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Thanks!

marshacademy.org.uk

@msmith88 You are all set, let me know if you have any other issues connecting to SketchUp for Schools!

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Lovely, will do!

Is there any chance you could do the same for our school as we are having problems also. It use to work but no longer dose and its doing the same as above.

ferneylee.school is our domain.

Thank you

Same story here – hanovernorwichschools.org – thanks!

It would appear there is a problem that is being worked on. Repeated posts by the same authors in multiple threads won’t fix it any faster.

OK. Is there an outage status link we can check in the future?

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Normally that would probably be this forum but it’s a good idea to look at the SketchUp for Schools category first to see if there’s anything current. I’ve pinged the folks in Colorado and hopefully they will be in with a report soon.

The fact that no official response has been made given the amount of time the service has been down is disappointing. Nothing on Twitter, on this forum, or anywhere else for that matter.

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