Locked Out Of Sketchup Shop!


#1

What? I paid for Shop bundle, looked at it today and now it says I have to renew or upgrade, despite having received a receipt. Very confused and frustrated.


#2

As a paying customer you are entitled to official Customer Support.

https://help.sketchup.com/en/contact

This forum is not the official support for paying customers. It is users helping other users informally.