Load error message when trying to install an extension


#1

I just bought an edu license for Thea renderer for Sketchup. I use edu version of SketchUp 2015 Pro ,64 bit. When I install Thea extension files to default directory:

“C:\Users<my_user_name>\AppData\Roaming\SketchUp\SketchUp [n]\SketchUp\Plugins”

and then start SketchUp to finalize and use extension, I get a load error pop-up window, which I screen-captured and saved under the following link:

Then when I close this pop-up window and continue, I can see Thea extension under Window—>Preferences—>Extensions, but I cant use it, theres no menu for Thea, no Plugin tab or anything.
Also Solid Iris Technologies, creator of Thea, says on thier website that it is 2015 Make/Pro compatible.

Could you help please?

Regards,

Marek


#2

Perhaps it would be more helpful to ask the question to Solid Iris Technologies or their forums?


#3

It looks like an incompatibility with 32 and 64 bit set-up / files.
What version of SketchUp do you have ? v2016 64bit
What version of Thea did you install ? the latest…
So are they compatible ?
I suspect it’s installed as 32 bit - hence the issue…


#4

Hi,

Thank you for your replies.

Yes, It`s was installed as 32 bit hence the issue.
Thank you for your help!