Lines disappearing after exporting to Vortek

I’m trying to export a file to Vortek and all the lines showing in Sketch up disappear? Image attached below.

I’m not familiar with Vortek but what you show is typical of rendering applications. They render surfaces in an attempt to make a more realistic image. Sometimes I want edges combined with a rendered image. In cases like that I export a hidden line image from SketchUp and add it to the rendered image in an image editor.

That is an expensive software package for a one year subscription. Did you install their extension?

I didn’t. I can’t afford to do that to provide free support.

That is an expensive software package for a one year subscription. Did you install their extension?